Rishabh Singh
Oxford,United Kingdom
Summary
Friendly and motivated retail team leader with a strong background in customer service, team management, and stock control. Skilled in achieving sales targets, enhancing team performance, and delivering exceptional customer experiences. Committed to maintaining operational efficiency and creating a positive shopping environment.
Overview
3
3
years of professional experience
2016
2016
years of post-secondary education
Work History
Retail Team Leader
Skechers
01.2023 - 05.2024
- Cashed up tills and counted takings to balance books at business close.
- Displayed goods and prices clearly to maximise customer interest.
- Monitored sales performance and motivated teams to increase service standards to raise profits.
Retail Sales Assistant
Skechers
01.2022 - 12.2022
- Assisted customers with product selection, providing friendly and professional service.
- Managed stock replenishment and maintained accurate inventory levels on the shop floor.
- Operated the Point-of-Sale (POS) system, handling cash, card payments, refunds, and exchanges.
Customer Service Representative
Jockey
01.2021 - 12.2021
- Handled customer inquiries and complaints, ensuring timely resolution and maintaining a high level of customer satisfaction.
- Worked closely with the sales team to address customer needs and provided after-sales support.
- Managed communication channels, including phone and email support, to assist customers with product and service inquiries.
Education
MSc Finance -
Oxford Brookes University
09.2024 -
BBA - Bachelor of Business Administration -
Dr. MPS Memorial College of Business Studies
12.2020 - 10.2023
Senior School Certificate Examination -
Radhaballabh Public School
Secondary School Examination -
Baluni Public School
Skills
- Customer Assistance and Service
- Cash Handling and Point-of-Sale (POS) Systems
- Stock Replenishment and Inventory Control
- Merchandising and Store Displays
- Team Collaboration
- Sales and Promotions Support
- Complaint Handling and Issue Resolution
- Leadership
Languages
Timeline
MSc Finance -
Oxford Brookes University
09.2024 -
Retail Team Leader
Skechers
01.2023 - 05.2024
Retail Sales Assistant
Skechers
01.2022 - 12.2022
Customer Service Representative
Jockey
01.2021 - 12.2021
BBA - Bachelor of Business Administration -
Dr. MPS Memorial College of Business Studies
12.2020 - 10.2023
Senior School Certificate Examination -
Radhaballabh Public School
Secondary School Examination -
Baluni Public School
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