I am an experienced Talent Acquisition Manager who has worked in Tier 1 and Tier 2 Investment banks serving Front Office, Middle Office, Back Office, Corporate Functions, Technology, Operations and Retail both as an individual contributor and a people manager. My experience has allowed me to have both a strategic and hands on approach to recruitment whilst ensuring that I am able to utilise data lead initiatives and ensure DE&I standards are continuously upheld. A pro-active leader with a proven ability to build high-performing recruitment teams, improve hiring processes, providing a best-in-class candidate experience and strengthening employer branding.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work history
Talent Acquisition Manager
Mizuho Bank
10.2020 - 06.2024
My role of Talent Acquisition Manager sat within the EMEA Talent and Inclusion team spanning the Corporate bank and Investment Banking Teams
My team was responsible for attracting, recruiting, and retaining talent, through a number of strategic initiatives across the EMEA region
Line-manage Talent acquisition team
Oversee their workload and capacity, ensuring their wellbeing, engagement and professional development
Provide leadership, guidance and support to the team
Set an example of best recruitment practice
Promote and create a results driven, collaborative supportive team culture
Deliver on the job training and support, process management and goal setting within the team
Build strong interpersonal relations with hiring managers, heads of department, and the wider HR team to guide and drive the recruitment process
Build trusted client relationships and enable the business to identify and source talent for both standard and niche skills sets; spanning from entry level to senior-level, technical roles creating a strong targeted pipeline of talent for the business
Establish and develop a reputation as a trusted expert who delivers successful recruitment outcomes
Manage all recruitment related and additional HR projects / initiatives; share market intelligence with the HR business partners and hiring managers and remains abreast of trends and innovative recruiting techniques to attract and compete in the local market
Introduced best practice where possible and helped streamline processes
Responsible for ensuring all recruitment is compliant with legislation, governance and internal processes through the creation, review and audit of processes, policies, templates, forms and reports
Key achievements: Reduced recruitment spend via direct sourcing which has saved the business over £6 million in agency fees in the last 3 years and reduced time to hire from 85.1 days to 41.3 on average
Successfully built Mizuho’s talent acquisition function from the ground up
Implemented MSP model for corporate bank, negotiating terms and lead on full implementation
Creation of in-house campus recruitment – project planning recruitment strategy, assessment centre and offer process
Implementation of aligned recruitment policy
Presenting to Exco board and on behalf of EMEA HR for global HR summit.
Maternity Leave
06.2018 - 10.2020
Vendor Manager
HSBC via Resource Solutions
10.2016 - 06.2018
During my time with HSBC, I worked as a vendor manager and my responsibility was to troubleshoot within areas that had been underperforming
I looked after Private bank, followed by Retail Bank and Wealth Management, finishing within Digital
I was responsible for managing the client needs and ensuring the recruitment process was followed in line with the rest of the bank in addition to promoting direct recruitment and reducing agency spend
Relationship management with client stakeholders, direct recruiters and PSL suppliers
Responsible for organising and tracking business approvals to ensure that the client has approval to hire
Leading face to face intake meetings to understand HM’s requirements and educate them on the recruitment process
Hosted conference calls with PSL suppliers and Conducted HR interviews (Hogan) for Director level candidates, produced and stored transcripts whilst Providing weekly live job status and vetting updates to both hiring managers and HR
Responsible for managing the offer and negotiation process around compensation, bonus guarantee and buyout
Working closely with Performance and Reward to establish final packages
Facilitated the end-to-end Internal Mobility process for international transfers
Worked with sponsorship and re-location teams to ensure the smooth running of Visa applications and re-location processes
Liaised with Employee Relations on any candidate concerns or questions around their contract and provided the business with external market data and internal relativities upon request.
Recruitment Business Partner / Account Manager
Santander via Hays
09.2013 - 10.2016
I was responsible for the operational management of the contractor Santander account, covering all sectors of the bank, including I.T, Finance, Risk and Middle office/Operations
I look after the recruitment of professional contractors all across the country, including key sites in London, Milton Keynes, Manchester, Bootle and Leicester
Management of all contract recruitment which includes stakeholder management, third party vendor management and the use of Hays internal delivery team
Full PSL management - including quarterly and annual reviews combined with monthly one to one overview of performance and delivery
Project lead on key deliverables to Santander including: Full ownership, management, development and review of a fit for purpose rate card
Ongoing review with key stakeholders regarding contractor tenure - taking into account AWR related enquiries and co-employment risk issue management
Cost saving analysis and capital gain share review on a weekly basis, presented to the client
Criticality analysis and reporting, working with key stakeholders, line management, finance business partners and third parties
AWR management, including rate evaluation of existing population and continual assessment for annual bonuses
Full management of bonus payments, performance reviews and reporting.
MSP Team leader
UBS via Hays
07.2008 - 09.2013
Vendor Manager
UBS via Hays
05.2010 - 05.2011
Direct recruiter
UBS via Hays
07.2008 - 05.2010
Consultant
McGregor-Boyall Associates
05.2006 - 07.2008
Resourcer
Reed Personnel Services
10.2005 - 05.2006
Education
BA Business with Law -
Kingston University
A-Levels -
Epping Forest College
04.2001 -
GCSEs -
Stewards School
Skills
Building a Talent Acquisition function from the ground up including policy creation and hiring manager training
End to End hands on recruitment and talent strategy including Workforce planning
Employer branding (EVP) and candidate experience
Data driven recruitment and analytics
Sourcing best in class talent up to MD Level across all areas of Investment Banking
Team leadership and cross-functional collaboration
Applicant tracking systems (ATS) and HR technologies
Executive Director at Mizuho Bank, Mizuho Securities NY, Mizuho Capital MarketsExecutive Director at Mizuho Bank, Mizuho Securities NY, Mizuho Capital Markets