Rio Tarbox
Hemel Hempstead,Hertfordshire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Organised and dependable Club Professional with 4 years of experience in the Industry. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work history
Golf Club Professional
Moor Park Golf Glub
Rickmansworth, Hertfordshire
02.2024 - 09.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
Sales advisor
CompleteGolfer.co.uk
Northwood, Hillingdon
02.2022 - 02.2024
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Established rapport with potential buyers to foster repeat business.
- Conducted market research, gaining insights into competitors' strategies.
- Increased sales through effective negotiation and persuasion techniques.
- Implemented promotional strategies for increased product visibility.
- Maintained clean, organised retail environment to enhance shopping experience.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Resolved customer complaints swiftly, maintaining company reputation.
- Assisted in stock taking for accurate inventory management.
Sales Advisor / Custom Fitter
American Golf
Watford, Hertfordshire
11.2020 - 02.2022
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Established rapport with potential buyers to foster repeat business.
- Monitored and refreshed displays to attract customers.
- Assisted in stock taking for accurate inventory management.
- Resolved customer complaints swiftly, maintaining company reputation.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Worked extended hours during holiday season managing high customer footfall.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
Customer sales assistant
TJ`s Late Shop
Hemel Hempstead, Hertfordshire
03.2019 - 12.2020
- Enhanced customer engagement by offering product knowledge and advice.
- Managed stock level for effective store operation.
- Increased customer satisfaction with prompt complaint resolution.
- Assisted customers to make informed purchasing decisions.
- Processed transactions, ensuring accuracy at all times.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Organised marketing materials, promoting new products and discounts.
Education
Certificate of Higher Education - Professional Golf Studies
University of Birmingham
Birmingham 10.2022 -
NVQ Level 3 - L3 Business Studies
Oaklands College
St. Albans 09.2021 - 03.2022
NVQ Level 3 - L3 Sports Coaching and Science
Oaklands College
St. Albans 09.2019 - 04.2021
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Strategic planning
- Team building
- Leadership
- Resourcefulness
- Upselling
- Knowledge of XPOS, ESP, IntelegentGolf
Affiliations
- I Coach and Manage two Ladies football teams that are in the 6th tier of the English Football Pyramid
- I Play Professional Golf all around the country.
Timeline
Golf Club Professional
Moor Park Golf Glub
02.2024 - 09.2024
Certificate of Higher Education - Professional Golf Studies
University of Birmingham
10.2022 -
Sales advisor
CompleteGolfer.co.uk
02.2022 - 02.2024
NVQ Level 3 - L3 Business Studies
Oaklands College
09.2021 - 03.2022
Sales Advisor / Custom Fitter
American Golf
11.2020 - 02.2022
NVQ Level 3 - L3 Sports Coaching and Science
Oaklands College
09.2019 - 04.2021
Customer sales assistant
TJ`s Late Shop
03.2019 - 12.2020
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