Rio Sousa-Darani

Supported daily bar operations, ensuring efficient service during busy and quieter periods.

• Aided in staff training and motivation by delegating tasks and monitoring performance.
• Assisted in maintaining compliance with licensing laws and health and safety regulations.
• Contributed to staff development efforts to improve service quality and foster individual growth.
• Kept bar areas clean and organised to meet hygiene standards and create a welcoming atmosphere.
• Displayed multitasking, problem-solving, and communication skills to enhance customer experiences.
• Ensured smooth running of bar operations by efficiently managing team tasks.
• Monitored cash handling procedures to maintain financial integrity.
• Helped streamline drink serving procedures for quicker customer service.
• Managed customer complaints diplomatically to maintain positive business relationships.
• Promoted a safe working environment through vigilant health and safety practices.
• Ensured smooth running of bar operations by effectively managing team tasks.
• Delegated tasks effectively amongst team members to optimise productivity.

• Assisted in kitchen operations by washing up and maintaining cleanliness standards during COVID-19.
• Supported food preparation and ensured accuracy of orders prior to dispatch.
• Focused on maintaining tidy workspaces to facilitate ongoing inspections and health guidelines.