Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Affiliations
Certification
Personal Information
Name & contact
Timeline
Generic
Rinshad Kizhavapadil Hussain

Rinshad Kizhavapadil Hussain

Summary

Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. Brings a positive energy to workplace and and functions well in a fast-paced high volume environment. Strong ability to capture as high-dollar reservations by utilizing selling techniques effectively. Enthusiastic Journalist with exceptional newsgathering and storytelling abilities. Experienced in developing useful contact books through targeted networking and relationship-building. Achieves strict deadlines using excellent initiative and planning. Accomplished Journalist with excellent newsgathering, reporting and writing abilities. Persuasive and determined to garner information required to break stories. Dedicated to factual accuracy and quality for reliable, compliant news coverage.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administration Coordinator

National Institute of Politics
05.2019 - 12.2024

.

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved efficiency and productivity by acquiring new skills.
  • Conducted fact-checking and verification processes to uphold journalistic integrity.
  • Adapted writing style to suit different media formats, including broadcast scripts and online articles.
  • Utilised social media platforms to disseminate news stories and engage with audience.
  • Collaborated with photographers to enhance visual elements of news stories.
  • Researched issues and checked facts, maintaining high standard of journalistic integrity.
  • Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.

Front Desk and reservation Assistant

TEa Bungalow
09.2016 - 07.2017
  • Maintained current list of available locations for walk situations
  • Checked printed registration cards against information on arrival report
  • Attended daily arrivals meeting and communicate all pertinent information
  • Printed credit check report and reviewed status of each account.
  • Organized master accounts and check-in and pre-registration procedures.

Front Desk And Reservation assistant

Hotel Killians
07.2015 - 08.2016
  • Receive sort and route mail; maintain and deliver publicationsMaintain printers (and other office equipment); send faxes and retrieve and route incoming faxes
  • Demonstrated open communication and collaborated with various teams.
  • Took on additional tasks on manager's request.
  • Demonstrated adaptability by taking on ad-hoc tasks.
  • Assisted managers in compiling and organising materials for meetings.
  • Facilitated maintenance and repairs of office equipment and machinery.
  • Provided printing, photocopying scanning support to colleagues.

Front Desk Assistant

Spice Fort Hotel
12.2014 - 06.2015
  • Greet clients guests and employees and make sure they are comfortable
  • Performed administrative support tasks such as data entry, appointment scheduling and phone call screening.
  • Transmitted digital and printed documents to customers by post or email.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
  • Handled office petty cash and maintained flawless records.
  • Kept reception area clean and organised to uphold professional office reputation.

Medical transcriptionist

Xerox
02.2011 - 05.2013
  • Processed patient billing and within-minute timeframe.
  • Maintained strict confidentiality throughout transcription and duties.
  • Maintain patient referrals , including linking to existing records, diagnostic reports and other related information with outstanding accuracy.
  • Submitted health insurance and cigma healthcare claims to xerox on behalf of patients and doctors.
  • Accurately created and updated patient files in required software, employing strict attention to detail to avoid errors.
  • Answered telephone calls and emails within-minute timeframe, responding to patient enquiries and liaising with medical staff.
  • Kept library of medical files, records and technical documentation.
  • Shared communications between medical staff and patients.
  • Compiled information for medical charts and reports.
  • Transcribed medical information for patient or facility records.
  • Updated patient charts using electronic medical records system.
  • Maintained updated calendar of appointments and special dates for healthcare team.

Education

Higher National Diploma - Public Administration

National institute of politics
Kyiv, Ukraine
05.2019

Diploma in computer application - Computer application

G - Tech computer institute
Kochi, India
05.2010

Higher secondary diploma - Biology science

Santa Cruz basicila higher secondary school
Kochi, India
06.2009

Diploma of Higher Education - High school

T.D.H.S high school
Kochi, India
06.2008

Skills

  • MS Windows / Office/ Excel
  • Guest experiences
  • Performance metrics
  • Fluent in English
  • Relationship building
  • Reservations
  • Mail management
  • Lead qualification
  • Media operations understanding
  • Public opinion understanding
  • Media operations knowledge
  • Sports journalism speciality

Languages

English
Upper intermediate
B2
Ukrainian
Beginner
A1
Hindi
Intermediate
B1
Russian
Beginner
A1
Arabic
Elementary
A2
Malayalam
Upper intermediate
B2

Accomplishments

  • Documented and resolved solved media blockage

Affiliations

  • National institute of politics under Verkhovna rada Kyiv

Certification

  • Institute of National politics certified Journalist( affiliated under Ukrainian government

Personal Information

Name & contact

Timeline

Administration Coordinator

National Institute of Politics
05.2019 - 12.2024

Front Desk and reservation Assistant

TEa Bungalow
09.2016 - 07.2017

Front Desk And Reservation assistant

Hotel Killians
07.2015 - 08.2016

Front Desk Assistant

Spice Fort Hotel
12.2014 - 06.2015

Medical transcriptionist

Xerox
02.2011 - 05.2013

Diploma in computer application - Computer application

G - Tech computer institute

Higher secondary diploma - Biology science

Santa Cruz basicila higher secondary school

Diploma of Higher Education - High school

T.D.H.S high school
  • Institute of National politics certified Journalist( affiliated under Ukrainian government

Higher National Diploma - Public Administration

National institute of politics
Rinshad Kizhavapadil Hussain