Rinoz Razik

• Cooperated with start-ups to provide resources to improve their company
• Worked with writers to write articles on start-ups to bring more exposure
• Launched workshop for start-ups to provide solutions to specific problems

• Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
• Produced and developed Standard Operating Procedure (SOP) manual for UKAS accredited hospital
• Operate, calibrate, or maintain equipment used in quantitative or qualitative analysis, such as fume cupboards, Mast Uri®, or computer-controlled analyzers
• Provided patient diagnoses under strict time constraints.
• Consistent in reaching turnaround time such as processing more than 300 urine samples
• Maintained strict aseptic fields when collecting and processing biological samples, minimizing staff infection risks.
• Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
• Set up, maintained and verified sterility of lab equipment and tools.
• Supervised or instructed other technicians or laboratory assistants.
• Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
• Participated in inspection made by authorized accreditation bodies.

• Trained to reached out to potential customers via telephone, email and in-person inquiries.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.
• Discussed effective marketing, sales and other promotional initiatives.
• Completed and submitted monthly reports to support executive decision making.
• Planned promotional activities in accordance with available inventory and staff resources.
• Identified customer challenges related to corporate service offerings in order to formulate potential solutions.
• Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Involved in departmental research activities such as collecting and transport of biological samples from community hospitals.
  Conducted meticulous research to identify information and answer multifaceted questions.
• Summarized search results by preparing written reports, graphs, fact sheets and tables.
• Performed statistical, qualitative and quantitative analysis.
  Firsthand experience gained in serum and plasma preparation of necessary reagents for ELISA and IFA tests.
• Planned, modified and executed research techniques, procedures and tests.
• Preparation, application, reading, and interpretation of ELISA and IFA designed for diagnosis of Leptospirosis and Hantavirus infection.
  Attended and participated in a series of journal clubs and presented a research journal
• Planned, modified, and executed research techniques, procedures and tests.

• Conducted Antibiotic Sensitivity Test on various samples such as urine and blood.
• Ability to speak in various languages to local patients from different backgrounds.

• Maintained in-house laboratory instruments in prime, calibrated, and operational condition at all times.
• Conducted comprehensive research, gathered data from multiple sources, and presented findings.
• Collaborated with customers to identify their needs and deliver excellent service.
• Employed critical thinking to analyze problems, evaluate solutions, and make informed decisions.
• Demonstrated respect, friendliness, and a willingness to help wherever needed.
• Created and maintained databases for efficient handling of customer data.
• Leveraged in-depth knowledge of products and services to provide exceptional customer service and deliver positive experiences.
• Trained staff on company operating procedures and services.
• Managed timely and effective replacement of damaged or missing products.
• Investigated and resolved accounting, service, and delivery issues.
• Maintained compliance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
• Provided technical support for scientific software applications, including Menasoft
• Analyzed and resolved software-related issues, ensuring minimal downtime and interruption to scientific workflows
• Developed and maintained documentation, tutorials and training materials for scientific software applications and workflows
• Collaborated with scientific teams to understand their requirements and offer guidance on best practices to optimize their workflows
• Coordinated with IT team to ensure compliance with company security protocols and policies