RINKAL G

• Responsible for requirement gathering, gap analysis, impact analysis, stakeholder management, and business solution design.
• Conducted an AS-IS analysis and created a use case diagram to demonstrate the existing functionalities.
• Built a TO-BE target operating model to show the added value of the new Leaarning Management System features.

Key Achievements :

• Successfully developed and migrated the business to a new learning management system (LMS), which increased student satisfaction by 32%.
• Created customer journey maps for existing and new systems.
• The comparison showed a 15% time saving for students who completed tasks and met deadlines.

• Collaborated with the Cloud Deployment team to understand the cloud deployment process, ensuring alignment with strategic objectives.
• Reviewed, refined, and generated content to fill the gaps, maintaining accuracy and consistency in language, tone, and terminology.
• Ensured all documentation adheres to the Cisco style guide, focusing on clarity, brevity, and professional standards.

Key Achievements :

• Successfully identified and closed content gaps, contributing to the 70% of a comprehensive and cohesive cloud journey documentation.
• Ensured consistency in language and tone across all documentation, significantly enhancing the clarity and professionalism of the content.
• Ensured 100% adherence to the Cisco style guide, resulting in improved brand integrity and alignment with corporate standards.

• Conducted in-depth data analysis to uncover insights and provide actionable recommendations for strategic planning.
• Collaborated with stakeholders to gather requirements, develop project scope, and create detailed business and functional specifications.
• Managed project timelines, resources, and deliverables, ensuring completion within budget and schedule.

Key Achievements :

• Played a crucial role in the successful implementation of a new ERP system, leading to a 30% increase in operational efficiency.
• Initiated and created a team-level community on IWE (Integrated Web Environment) for better information sharing.

• Analyzed business processes to identify inefficiencies and recommend improvements.
• Developed and maintained comprehensive documentation, including business requirements and process maps.

Key Achievements :

• Improved process efficiency by 20% through analysis and recommendation of process enhancements.
• Led 10+ workshops and meetings, aligning stakeholders and improving communication effectiveness.
• Delivered actionable insights from raw data, resulting in a 25% increase in decision-making speed.
• Implemented quality control measures, reducing analysis errors by 30%.