Summary
Overview
Work history
Education
Skills
Timeline
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ABDULRAZAQ RILWAN

London

Summary

A compassionate and reliable individual with a strong commitment to providing high-quality care and support services. With a background in related experience. Possess excellent interpersonal skills and deep understanding of needs of vulnerable individuals. Dedicated to promoting independence, dignity, and wellbeing while ensuring safe and supportive environment for those under my care. I bring strong skills in patience, adaptability, effective communication, and record-keeping, coupled with proven experience in coordinating tasks and supporting diverse individuals, including children and young adults. Dedicated to fostering safety, dignity, and inclusivity, I aim to provide high-quality care that enhances the well-being of those I support. Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Overview

13
13
years of professional experience

Work history

Warehouse Assistant

Unite People Agency, M&S Supermarket
London
01.2025 - 05.2025
  • Assisted with store organization and logistics, including:
  • Efficiently packing items into boxes for shipping or storage
  • Using suitable materials to ensure safe and secure transit of goods
  • Accurately labeling boxes with shipping details
  • Verifying order information and maintaining detailed records of packed items
  • Keeping the packing area neat and well-organized
  • Disposing of waste materials in an environmentally responsible manner
  • Meeting daily packing targets while following safety guidelines.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied positive customer service approach to increase satisfaction levels.

Warehouse Team Member

Stafforce Agency
London
10.2024 - 02.2025
  • Carefully pack items into boxes for shipping or storage
  • Use appropriate materials to ensure items are secure and safe during transit
  • Label boxes accurately with shipping information
  • Cross-check order details and maintain records of packed goods
  • Keep the packing area clean and organized
  • Dispose of waste materials responsibly
  • Meet daily packing quotas while adhering to safety protocols
  • Operate packing machinery, if required
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Successfully delivered on tasks within tight deadlines.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied positive customer service approach to increase satisfaction levels.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.

Cashier Supervisor

NFS Global Ventures
Federal Capital Territory Abuja, Nigeria
01.2019 - 08.2024
  • Federal Capital Territory, Daily dollar collection from the Central Bank of Nigeria for the Company
  • Submission of monthly rendition returns document to the department of trade and Investment of the Central Bank of Nigeria
  • Ensured strict compliance with currency exchange regulations and procedures
  • Maintained accurate records of daily transactions
  • Successfully managed high-volume transactions during peak periods.
  • Collaborated closely with store management for daily operations success.
  • Balanced till at end of day, maintaining accurate records.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Greeted each customer warmly, creating a friendly shopping environment.

Data Analyst and Visualization Expert

Adefam Computer Institute
Osogbo
02.2012 - 08.2014
  • Entered and managed large volumes of data with high accuracy
  • Assisted in data analysis and report generation using various software tools
  • Collaborated with team members to ensure data integrity and consistency
  • Received commendation for outstanding accuracy and attention to detail in data entry
  • Contributed to a project that increased data processing efficiency by 25%.
  • Executed regular maintenance on databases, enhanced overall system performance.
  • Performed statistical analysis on diverse datasets for gaining market knowledge.
  • Utilised SQL to extract relevant information for reporting purposes.
  • Mitigated risks by identifying and resolving data discrepancies rapidly.
  • Conducted detailed competitor analysis, provided actionable insights to stakeholders.
  • Identified trends in data to help inform decision-making processes.
  • Translated complex findings into understandable documents, increased company-wide understanding of critical metrics.
  • Managed confidential databases, ensured secure handling of sensitive information.
  • Collected and analysed complex datasets for business strategy enhancement.
  • Optimised data systems efficiency through regular system audits and updates.
  • Generated comprehensive reports using Tableau to visualise complex concepts easily.
  • Enhanced business operations by developing custom data models.

Education

MSc - Cyber Security Technology

Northumbria University
June 2026

Fire Safety - Certified on -

Florence Academy
29 Dec 2024

Food Hygiene - Certified on -

Florence Academy
29 Dec 2024

Infection Prevention and Control (Level 2) - Certified on -

Florence Academy
29 Dec 2024

Information Governance, Data Protection & GDPR - Certified on -

Florence Academy
29 Dec 2024

Lone Worker Training - Certified on -

Florence Academy
29 Dec 2024

Safeguarding Adults L1 & L2 (Adult Support & Protection) Inc. Preventing Radicalisation - Certified on -

Florence Academy
29 Dec 2024

Safeguarding Children L1 & L2 (Child Protection) - Certified on -

Florence Academy
29 Dec 2024

Health, Safety and Welfare (Inc. COSHH & RIDDOR) - Certified on -

Florence Academy
28 Dec 2024

Mental Capacity - Certified on -

Florence Academy
26 Dec 2024

Basic Life Support (Theory) - Certified on -

Florence Academy
19 Dec 2024

Health and Safety Certifications (Florence Academy)First Aid - Certified on -

Florence Academy
Dec 2024, 28 Dec 2024

Medication Administration - Certified on 29 - undefined

Dec 2024

Level 3 Award in Emergency First Aid at Work (RQF) - undefined

Nov 2024

Emergency First Aid at Work - Highfield - undefined

Oct 2024

Data Analytics with Power BI - Data Science

Cisco Networking Academy
Sep 2024

undefined

Aug 2024

undefined

Jul 2022

undefined

Jul 2020

Specialized Training (DisasterReady & Project HOPE)Infection Protection and - undefined

2020

BSc - Mathematics

Osun State University
Mar. 2018

Diploma - Computer Engineering

Osun State Polytechnic
Jan. 2012

Skills

  • Healthcare and Safety
  • First Aid and Emergency Response
  • Health & Safety Management
  • Infection Control
  • Practical Medication Administration
  • Mental Health Experience
  • Restraint Training
  • Safeguarding Adults and Children
  • Communication and Interpersonal Skills
  • Effective Communication
  • Empathy and Compassion
  • Patience and Adaptability
  • Administrative and Record-Keeping
  • Knowledge of Legislation and Compliance
  • Accurate Record-Keeping
  • Teamwork and Collaboration
  • Team Collaboration and Support
  • Working with Children and Young Adults

Timeline

Warehouse Assistant

Unite People Agency, M&S Supermarket
01.2025 - 05.2025

Warehouse Team Member

Stafforce Agency
10.2024 - 02.2025

Cashier Supervisor

NFS Global Ventures
01.2019 - 08.2024

Data Analyst and Visualization Expert

Adefam Computer Institute
02.2012 - 08.2014

MSc - Cyber Security Technology

Northumbria University

Medication Administration - Certified on 29 - undefined

Level 3 Award in Emergency First Aid at Work (RQF) - undefined

Emergency First Aid at Work - Highfield - undefined

Data Analytics with Power BI - Data Science

Cisco Networking Academy

undefined

Specialized Training (DisasterReady & Project HOPE)Infection Protection and - undefined

BSc - Mathematics

Osun State University

Fire Safety - Certified on -

Florence Academy

Food Hygiene - Certified on -

Florence Academy

Infection Prevention and Control (Level 2) - Certified on -

Florence Academy

Information Governance, Data Protection & GDPR - Certified on -

Florence Academy

Lone Worker Training - Certified on -

Florence Academy

Safeguarding Adults L1 & L2 (Adult Support & Protection) Inc. Preventing Radicalisation - Certified on -

Florence Academy

Safeguarding Children L1 & L2 (Child Protection) - Certified on -

Florence Academy

Health, Safety and Welfare (Inc. COSHH & RIDDOR) - Certified on -

Florence Academy

Mental Capacity - Certified on -

Florence Academy

Basic Life Support (Theory) - Certified on -

Florence Academy

Health and Safety Certifications (Florence Academy)First Aid - Certified on -

Florence Academy

Diploma - Computer Engineering

Osun State Polytechnic

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ABDULRAZAQ RILWAN