Riley Tran
Leeds,West Yorkshire
Summary
Experienced individual with focus on community service and support. Capable of organising events, assisting with administrative tasks, and providing hands-on help. Brings strong communication and teamwork skills to foster positive and productive environment.
Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
With specialisation in student mentoring, providing guidance and support to young individuals. The ability to foster positive and motivational environment, along with knack for interpersonal communication, allows for successful student development. Skills in conflict resolution and empathetic listening ensure each student feels heard and valued in their educational journey.
Knowledgeable about marketing and public relations with strong communication and organisational skills. Skilled in content creation, social media management, and client relations.
Overview
5
5
years of professional experience
Work History
Server
Blue Sakura
Leeds, West Yorkshire
06.2024 - Current
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Set tables, ensuring a comfortable environment for customers.
- Collaborated closely with kitchen staff to manage dietary requirements of customers.
- Upheld friendly demeanour whilst managing multiple tables simultaneously.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Resolved customer complaints calmly and professionally to maintain satisfaction.
Volunteer worker
Saigon Pet Clinic
Ho Chi Minh City
06.2021 - 09.2021
- Provided exceptional pet care by routinely feeding, exercising and grooming dogs and cats.
- Demonstrated compassion towards animals experiencing stress or discomfort by providing them with a safe, comforting environment.
- Promoted positive behaviour with proper reinforcement training techniques.
- Cleaned and sanitised cages and runs, safely transferring animals between kennels.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Supervised outdoor enclosures, runs and play areas to support animal safety.
Head of Content Writing
Dear Asian Youth Saigon
Ho Chi Minh City
11.2020 - 05.2021
- Assisted in content creation for website and social media, improving online presence and reach significantly.
- Pitched innovative story ideas, resulting in fresh content creation.
- Contributed to blog content creation, raising brand profile among target audience.
- Contributed creative ideas during editorial meetings, enhancing the content creation process.
- Oversaw content creation for various platforms, ensuring brand alignment.
Assistant in early years teaching
American Academy
Ho Chi Minh City, Ho Chi Minh City
06.2020 - 08.2020
- Observed children's interactions and identified areas needing improvement or assistance.
- Prepared educational materials that facilitated imaginative play and learning.
- Encouraged children's creativity through art-based activities, stimulating imagination.
- Improved child engagement by implementing creative and interactive learning activities.
Education
Bachelor of Science - Law
University of Leeds
Leeds 09.2023 -
GCSEs - High School
ISHCMC American Academy
Viet Nam 2019 - 2021
Skills
- Guest satisfaction assessment
- Public speaking
- Social media platforms mastery
- Influencer marketing insights
- Bilingual or multilingual
- Fast-paced environment adaptation
- Developing learning materials
- Animal behaviour understanding
- Socialising stray animals
Affiliations
- Culinary study
- Running
- Content Creation
- Basketball
Languages
Vietnamese
Native
English
Fluent
Timeline
Server
Blue Sakura
06.2024 - Current
Bachelor of Science - Law
University of Leeds
09.2023 -
Volunteer worker
Saigon Pet Clinic
06.2021 - 09.2021
Head of Content Writing
Dear Asian Youth Saigon
11.2020 - 05.2021
Assistant in early years teaching
American Academy
06.2020 - 08.2020
GCSEs - High School
ISHCMC American Academy
2019 - 2021
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