Riley Payne
Felpham ,West Sussex
Summary
Hardworking, reliable and driven individual with a positive attitude and willingness to lean. I possesses strong communication and problem-solving skills, I have a keen ability to work collaboratively and adapt quickly whilst being committed to enhancing team performance. I am focused on delivering exceptional service whilst I have the ability to adapt to tasks and work efficiently both independently and as part of a team.
Overview
2
2
years of professional experience
Work history
Bars Team member
Butlin's
Bognor Regis, West Sussex
2025.09 - Current
- Assisted in stock take, maintaining sufficient inventory at all times.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Upheld company policies strictly, fostering a compliant work environment.
- Displayed teamwork skills to improve overall productivity.
- Collaborated effectively with team members to meet project deadlines.
- Conveyed product information effectively to customers, promoting sales.
- Ensured workplace cleanliness with regular maintenance tasks.
- Handled difficult customers, resulting in conflict resolution.
- Warmly greeted customers and proactively reduced wait times.
- Facilitated customer relations for increased brand loyalty.
Coffee barista
Costa Coffee
Winchester, Hampshire
2024.10 - 2025.05
- Adapted quickly to high-pressure situations, ensuring prompt service delivery.
- Upheld health and safety regulations at all times, reducing workplace accidents.
- Assisted in stock management, avoiding shortages during peak hours.
- Ensured consistent quality with careful preparation of all beverages.
- Managed cash transactions accurately to ensure financial integrity.
- Enhanced customer satisfaction by providing efficient, friendly service.
- Implemented cleaning schedules, maintaining a tidy and inviting space.
- Promoted café's special offers and discounts successfully increasing sales.
Education
Bachelor of Arts - Film Production
University of Winchester
Winchester 09/2023 - 09/2024
Diploma of Higher Education - Media production
Chichester College
Chichester 09/2021 - 03/2023
Skills
- Technical proficiency
- Adaptability and Flexibility
- Delegation mastery
- Cash handling
- Customer Service
- Product knowledge
- Complaint resolution
- Self-review and peer-checking
- Conflict resolution techniques
- Stock control
- Customer relationship management
- Till management and banking
- Positive attitude
- Machinery operation
- Persistence
- Resilience under pressure
- Basic maintenance knowledge
- Initiative taking
- Use of manual tools
- Data Entry
Reference
Bars Manager Kenza Sheperd - 07925 671108
Timeline
Bars Team member
Butlin's
2025.09 - Current
Coffee barista
Costa Coffee
2024.10 - 2025.05
Bachelor of Arts - Film Production
University of Winchester
09/2023 - 09/2024
Diploma of Higher Education - Media production
Chichester College
09/2021 - 03/2023