Summary
Overview
Work History
Education
Skills
Timeline
Generic

RIJWANUS CHOWDHURY

Preston,Lancashire

Summary

Hardworking and reliable, I bring a consistent commitment to excellence in every role. I am experienced in multi-line telephone systems and a range of communication tools, with a strong focus on supporting customers, colleagues, and overall business objectives. Detail-oriented and confident under pressure, I make sound decisions, manage competing deadlines, and contribute to team performance through constructive feedback and collaboration. I offer strong analytical and quantitative problem-solving skills and a continuous-improvement mindset, with a proven ability to support company growth. Self-motivated and customer-focused, I excel in guest relations, upselling products and services, and communicating clearly to help customers make informed choices.

Overview

3
3
years of professional experience

Work History

Customer Service Advisor (Healthcare Scheduling)

Telepeformance
Preston, Lancashire
03.2025 - 05.2025
  • I delivered high-quality inbound patient support for the NHS VHTBS campaign by scheduling appointments, maintaining accurate records, and ensuring compliance with confidentiality and data protection requirements, with a focus on supporting elderly callers.

Warehouse Operative

Amazon
09.2022 - 07.2024
  • My experience working in a warehouse taught me many valuable skills in which I can translate into any work environment im put in such as regurlarly exceeding performance and productivity targets through accurate, efficient picking and sorting of parcels.
  • I also had experience as a line leader in which I would ensure the thousands of parcels were all allocated in their correct places while also ensuring that staff were focused and providing help at any given opportunity.

Education

Bsc (Hons) - Biomedical Sciences

University of Central Lancasire
Preston, LAN
2026

A Level - Biology = C, Chemistry = C, Psychology = A

Cardinal Newman College
Preston, LAN
01.2022

GCSE -

Dame Allans Boys' School
Newcastle upon Tyne, NET
01.2020

Skills

  • MICROSOFT OFFICE
  • COMPUTER SCIENCE
  • CUSTOMER SERVICE
  • TUTORING
  • MATHS
  • LANGUAGES

Timeline

Customer Service Advisor (Healthcare Scheduling)

Telepeformance
03.2025 - 05.2025

Warehouse Operative

Amazon
09.2022 - 07.2024

Bsc (Hons) - Biomedical Sciences

University of Central Lancasire

A Level - Biology = C, Chemistry = C, Psychology = A

Cardinal Newman College

GCSE -

Dame Allans Boys' School
RIJWANUS CHOWDHURY