Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Availability
Timeline
CustomerServiceRepresentative
Rijo George

Rijo George

Harrow,City of London

Summary

Objective:

Highly accomplished and strategically focused sales leader with over two decades of experience in the Aerospace and Defense sector. Seeking the role of Vice President of Sales for EMEA and Europe Regions at Markets and Markets Inc. to leverage my extensive track record of exceeding sales targets, fostering client relationships, managing projects, and leading cross-functional teams for driving business growth.


Professional Summary:

A dynamic, results-driven sales executive with a proven history of delivering outstanding results in the Aerospace and Defense, Semiconductors & Electronics, and Information & Communication Technology sectors. Demonstrated ability to develop and execute complex sales strategies, lead international teams, manage intricate projects, and consistently achieve sales objectives. Recognized for exceptional leadership, client satisfaction, and revenue growth.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Vice President of Sales and Growth - UK & EMEA

MarketsandMarkets Inc.
Richmond, Richmond upon Thames, London, England, UK
04.2023 - Current
  • Elevated to the role of Vice President with a focus on driving business revenue and cultivating client relationships in the EMEA region.
  • Lead strategic project management and proposal building efforts, ensuring quality deliverables.
  • Responsible for reporting aerospace and defense Practice sales targets and forecast to the EMEA President and Chief Commercial Officer.
  • Advise on senior management hiring decisions and nominate department managers and executive staff.
  • Oversee account management and client servicing, emphasizing client satisfaction and long-term partnerships.
  • Collaborate closely with the research and advisory team to guarantee the delivery of superior solutions.
  • Manage a sales workforce, providing visionary leadership, coaching, and mentorship.
  • Spearhead the creation of marketing campaigns aimed at driving leads and client interest within the Aerospace and Defense sector
  • Provide global corporate direction by developing short-term and long-term financial and operational goals.
  • Align to clients Buying process, conduct presentations/demos and F2F meetings with key stakeholders across every organization
  • Close associations with the the research and product development team to closely track disruption and innovations in client's business portfolio and generate revenue stream through a tailored made approach
  • Represent company at various community, events, conferences and business gathering to promote business opportunities

Vice President Growth - Aerospace & Defence

MarketsandMarkets Research Pvt.Ltd.
Pune, India
04.2021 - 03.2023
  • Led both inbound and outbound sales teams, consistently surpassing sales targets.
  • Managed comprehensive sales reporting and forecasting, cultivated client relationships, and expanded new accounts.
  • Achieved remarkable conversion rates for incoming inquiries, led proposaldevelopment, and reported sales outcomes to the COO.
  • Spearheaded SEO-based marketing activities and mentored new team members, emphasizing continuous learning and development.
  • Approved strategic business objectives annually, using to measure company performance.
  • Increased company profitability by contributing to sales strategy and execution.
  • Directed work of assistant vice-presidents, managers and other senior leaders.
  • Kept up-to-date with internal and external competition from similar local and national companies.

Associate Vice President Inbound Sales

MarketsandMarkets Research Pvt. Ltd.
Pune, India
10.2018 - 03.2021
  • Managed a global inbound sales operation, achieving a target of USD 3.6 million.
  • Oversaw inbound sales, upselling, and cross-selling activities, with a particular focus on domain sales.
  • Developed a comprehensive strategy, encompassing recruitment, compensation, and performance management, for the sales workforce.
  • Managed complex projects and championed business excellence, resulting in a remarkable 125% growth in the Aerospace and Defense practice.
  • Developed specific department plans and guided management through process and execution.

Associate Director of Sales

MarketsandMarkets Research Pvt. Ltd.
Pune, India
04.2017 - 10.2018
  • Directed a global inbound sales channel, ensuring robust lead conversion and surpassing territory targets.
  • Fostered client relationships and created new opportunities for business development.
  • Generated new leads and opportunities to maximise revenue.
  • Established and maintained positive, profitable client relationships through superb communication
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Led a team of 5 managers and 10 associates, driving upsell and cross-sell initiatives.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Analysed industry and competitor trends to enhance sales strategy.
  • Earned recognition as "Best Sales Manager of the Year" and "Best Sales Performer of the Year."

Senior Sales Account Manager

MarketsandMarkets Research Pvt. Ltd.
Pune, India
04.2014 - 03.2017
  • Led global sales operations and formulated a comprehensive strategy for the technology domain.
  • Managed cross-geographic teams, executed sales plans, and reported sales outcomes.
  • Developed new accounts to capitalize on novel revenue streams.
  • Monitored sales team performance and reported constructive feedback to support KPI achievement.
  • Worked with customers to review proposal structures and explain research and consulting offerins .
  • Fostered exceptional client rapport, increasing long-term retention and satisfaction.
  • Spearheaded SEO activities, resulting in substantial business growth and awards in the Mega 90 and Innovate 90 drives.

International Account Manager

MarketsandMarkets Research Pvt. Ltd.
Pune, India
04.2013 - 03.2014
  • Managed territory targets for the North American region in the Semiconductor and Electronics division.
  • Cultivated and maintained client relationships, generating substantial upsell opportunities and ensuring lead conversion.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Guided a team of 5 associates and achieved recognition as the "Best Sales Performer" for three quarters.
  • .

Senior Business Development Executive

MarketsandMarkets Research Pvt. Ltd.
Pune, India
04.2012 - 03.2013
  • Handled inbound sales inquiries and efficiently managed lead conversion, targeting USD 50K per month.
  • Created and maintained databases, generated new leads by contacting and converting potential customers via telephone, email and in-person enquiries.
  • Consistently exceeded revenue targets through new account penetration and development.


Business Development Executive

IBN Research - Now MarketsandMarkets Research
Pune, India
02.2011 - 03.2012
  • Responsible for lead generation for key accounts, syndicated report sales, database creation, and email campaigns.
  • Executed outbound sales calls and earned recognition as the "Spark of the Year."

Call Centre Representative

Infosys
Pune, India
03.2010 - 10.2010
  • Answered 120+ customer queries daily via inbound calls, emails and live chats.
  • Maintained call centre efficiencies, ensuring clear, effective communication with all departments.
  • Managed and escalated complaints effectively, resulting positive customer outcomes.
  • Provided accurate, consistent and meaningful advice to customers, boosting retention rate

Content Writer

Freelance
Pune, India
03.2009 - 05.2009
  • Provided content messages, quotes to Greeting Card makers
  • Made content and graphic dashboard to card manufacturers

Education

Master of Marketing Management - Marketing

University of Pune
Pune, India
06.2009 - 05.2011

Bachelor of Science - Industrial Chemistry

Pune University
Pune, India
06.2006 - 05.2009

Skills

  • Strategic Sales Planning
  • Client Relationship Management
  • Closing strategies
  • Project Management
  • Team Leadership and Development
  • Sales Reporting and Forecasting
  • Marketing Campaign Creation
  • International Sales Operations
  • Proposal Building
  • SEO and Digital Marketing
  • Award-Winning Sales Achievements
  • Sales team supervision

Languages

English
Fluent
Hindi
Advanced
Marathi
Intermediate
Malayalam
Upper intermediate

Accomplishments

  • Spark of the Year - FY 2011-2012: Acknowledged for exceptional performance.
  • Best Sales Manager of the Year: Recognized for exemplary leadership.
  • Best Sales Performer of the Year: Consistently exceeded sales objectives.
  • Mega 90 and Innovate 90 Drive Awards: Celebrated for driving substantial business growth.
  • Renault Pulse Car and International Travel Awards: Received in recognition of outstanding contributions.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Vice President of Sales and Growth - UK & EMEA

MarketsandMarkets Inc.
04.2023 - Current

Vice President Growth - Aerospace & Defence

MarketsandMarkets Research Pvt.Ltd.
04.2021 - 03.2023

Associate Vice President Inbound Sales

MarketsandMarkets Research Pvt. Ltd.
10.2018 - 03.2021

Associate Director of Sales

MarketsandMarkets Research Pvt. Ltd.
04.2017 - 10.2018

Senior Sales Account Manager

MarketsandMarkets Research Pvt. Ltd.
04.2014 - 03.2017

International Account Manager

MarketsandMarkets Research Pvt. Ltd.
04.2013 - 03.2014

Senior Business Development Executive

MarketsandMarkets Research Pvt. Ltd.
04.2012 - 03.2013

Business Development Executive

IBN Research - Now MarketsandMarkets Research
02.2011 - 03.2012

Call Centre Representative

Infosys
03.2010 - 10.2010

Master of Marketing Management - Marketing

University of Pune
06.2009 - 05.2011

Content Writer

Freelance
03.2009 - 05.2009

Bachelor of Science - Industrial Chemistry

Pune University
06.2006 - 05.2009
Rijo George