Rijin C Sam
Tadley,Hampshire
Summary
Dedicated and compassionate with extensive experience in elderly care, proficient in healthcare software and NHS policies. Demonstrates a result-oriented approach with strong communication and interpersonal skills, adept at handling distressed patients and providing end-of-life care. Skilled in infection control procedures, patient mobility assistance, and emergency response training, ensuring high standards of patient safety and comfort. Committed to teamwork and delivering results under pressure while respecting cultural differences. Career goal: to enhance patient care through continuous learning and application of healthcare ethical standards.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Health Care Assistant
SELECT HEALTH CARE GROUP
2024.03 - Current
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Maintain accurate records and report health concerns to nurses and managers
- Collaborate with families and healthcare professionals to improve care outcomes
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Maintained confidentiality and compliance standards for optimised patient care.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Submitted reports to manager regarding status of client.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted in patient care, improved comfort and well-being.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Prepared meals for patients, ensured balanced nutrition intake.
Deputy Manager
HDFC BANK pvt ltd
Kerala, India
2023.06 - 2024.03
- Worked as a Deputy Manager in HDFC BANK pvt ltd.
- Managed daily operations for smooth running of the office.
- Collaborated with the manager to achieve organisational goals.
- Utilised advanced software tools to automate routine tasks, increasing productivity.
- Conducted performance evaluations, enhancing individual employee development.
- Implemented effective staff training programmes for improved performance.
- Streamlined administrative functions to enhance efficiency.
- Assisted in budget management to control costs effectively.
- Provided guidance to junior staff, fostering professional growth and development.
- Coordinated with different departments, ensuring seamless communication flow.
- Boosted team morale through effective communication and feedback systems.
- Reduced operational inefficiencies by streamlining workflow processes.
- Facilitated conflict resolution amongst employees, promoting a harmonious work environment.
- Supervised team members for optimal task completion.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Operations Manager
Aditya Birla Capital And Sunlife Insurance LTD.
Kerala
2022.07 - 2023.07
- Worked as Branch Operations Manager at Aditya Birla Capital LTD. from 19/07/2022 to 22/07/2023
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Devised operational policies for regulatory compliance and best practices adherence.
- Developed risk mitigation strategies, ensured business continuity during crises.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
Assistant Manager
Kotak Mahindra Bank
2021.08 - 2022.07
- 1 year experience (30/08/2021 to 18/07/2022) as an Assistant Manager in Kotak Mahindra Bank(Branch operations/Service officer)
- Handled customer complaints effectively.
Sales Assistant
S V Traders
Kerala,India
2017.03 - 2018.04
- Utilised excellent communication skills to provide detailed product information.
- Conducted daily inventory checks to manage stock levels accurately.
- Managed till operations smoothly, reducing waiting time for customers.
- Assisted customers with product selection for optimal satisfaction.
Education
Post Graduation - History
Mahatma Gandhi University
Kerala 2019.04 - 2021.03
P.G. Diploma - Western Musical Theory
Sruti School Of Liturgical Music Kottayam
Bachelor of Arts - Social Science
Kerala University
Kerala 2014.04 - 2017.03
HSC - undefined
State Board of Secondary Education
SSLC - undefined
State Board of Secondary Education
Skills
- Hard working, Quick learner and Confident with Positive attitude
- Self-motivation and ability to take the initiative
- Deliver Results and Commitment to Team Work
- Good in Communication and Interpersonal Relations
- Result Oriented Approach
- Ability to work well under pressure
- Punctuality and time-keeping
- MS Office (MS Word, MS Excel and MS PowerPoint)
- C Programming language basics
- Adobe Photoshop
- Elderly care proficiency
- Healthcare software proficiency
- Personal hygiene maintenance assistance
- Adapting to patient needs
- Communicating with dementia patients
- Knowledge of nhs policies
- Respecting cultural differences
- End-Of-Life care sensitivity
- Exercise and activity planning
- Healthcare ethical standards understanding
- Handling distressed patients
- Dementia care training
- Patient engagement
- Nutrition management
- Palliative Care
- Pain management
- CPR certification
- Emergency response training
- Patient mobility assistance
- Infection control procedures
- Compassionate care giver
Affiliations
- Music- Singing,playing piano
- Travel
- Sports
Certification
Certification in Manual Handling
Medex Trainings
Certificate in fire and safety
Certificate in Dementia Care
LANGUAGES KNOWN
English,Hindi,Malayalam
Fluent
DECLARATION
I hereby declare that the above furnished information is true and correct to the best of my knowledge and belief. RIJIN C SAM
Timeline
Health Care Assistant
SELECT HEALTH CARE GROUP
2024.03 - Current
Deputy Manager
HDFC BANK pvt ltd
2023.06 - 2024.03
Operations Manager
Aditya Birla Capital And Sunlife Insurance LTD.
2022.07 - 2023.07
Assistant Manager
Kotak Mahindra Bank
2021.08 - 2022.07
Post Graduation - History
Mahatma Gandhi University
2019.04 - 2021.03
Sales Assistant
S V Traders
2017.03 - 2018.04
Bachelor of Arts - Social Science
Kerala University
2014.04 - 2017.03
P.G. Diploma - Western Musical Theory
Sruti School Of Liturgical Music Kottayam
HSC - undefined
State Board of Secondary Education
SSLC - undefined
State Board of Secondary Education