Systemone
RIHAN VAZHAYIL PERINGALIL
Administrator
Southall
Summary
Business and Finance undergraduate with hands-on experience in healthcare administration at Malzeard Road Medical Center (NHS) in Luton. Supports admin team with patient record updates, appointment scheduling, and day-to-day operations using systems like SystemOne. Completed Bloomberg Finance Fundamentals course to explore investment and financial decision-making concepts. Strong communication, organization, and customer service skills developed in hospitality and charity sectors. Fluent in English, Malayalam, Tamil, and Hindi. Confident communicator thriving in diverse, fast-paced environments. Detail-oriented and eager to learn. Seeking finance sector opportunities to leverage healthcare operations experience and business background for delivering value and efficiency.
Overview
5
5
years of professional experience
24
24
years of post-secondary education
3
3
Certifications
Work History
Administrator/Receptionist
Malzeard Medical Center
03.2025 - Current
- Provide part-time administrative and reception support in a busy general practice environment.
- Review incoming patient letters and clinical correspondence; scan and code relevant information into the patient records.
- Assign tasks to the reception team based on letter content, such as arranging follow-up appointments or contacting patients.
- Assess triage requests submitted by patients and book appropriate appointments based on urgency and clinical need.
- Manage front desk duties, including greeting patients, handling phone calls, and processing general enquiries.
- Maintain accurate record-keeping and ensure all data is managed in accordance with NHS and GDPR guidelines.
Crew Member
McDonald's
01.2023 - Current
- Maintain high-level of cleanliness and sanitation, for food preparation
- Strong customer service skills, such as good customer interactions when upselling products for additional sales
- Preparing and processing food orders accurately
- Skilled in processing payments credit card and debit card and managing money
Stock and Inventory Volunteer
Little Village
01.2024 - 06.2024
- Company Overview: Little Village supports families with babies and children under the age of five living in poverty, through a baby-bank network
- As a regular volunteer, I support the team by collecting, sorting, and passing on pre-loved clothes and equipment
- Accurately monitoring and reporting stock needs to inform donation drives
- Examining donations thoroughly, to ensure that high-quality items are gifted to families
- Collaborating with other volunteers to meet charity's daily targets - including packing items for families, replenishing donations, and organizing items to be dispatched
- Little Village supports families with babies and children under the age of five living in poverty, through a baby-bank network
Finance and Operations Coordinator
Taste of Malabar (Family Business)
04.2020 - 12.2022
- Financial Management: Handled daily cash flow, including receiving payments, calculating and distributing salaries to employees. Settling accounts with suppliers and shopkeepers. Regularly depositing earnings into the company's bank accounts.
- Organised and planned all aspects of catering operations, from customer orders to delivery.
- Supervised kitchen and delivery staff to uphold quality and efficiency.
- Customized menus to meet specific client needs, enhancing satisfaction.
Education
Bachelor of Science - Business Management And Finance
University of Roehampton
London, England 04.2001 - 05.2025
Skills
Efficiency improvement skills
Strong organizational skills
Customer service excellence
Reception management
Efficient appointment management
Patient triage and scheduling
Managing patient inquiries
Document scanning and data entry
Clinical task assignment
Effective multitasking
SystemOne proficiency
Certification
Advanced Excel Certification, UDEMY
Interests And Extracurricular Activities
- National Service Scheme (NSS Volunteer) at KPCHSS Pattanur, Kerala, India
- President, Kerala Students Union (KSU) at KHSS Koodali, Kerala, India
- Crawley Malayalee Community (youth coordinator)
- Member of Business Society at University of Roehampton
Software
Accurx
Timeline
Bloomberg Finance Fundamentals Course.
04-2025
Administrator/Receptionist
Malzeard Medical Center
03.2025 - Current
Advanced Excel Certification, UDEMY
11-2024
Investment Banking Job Simulation, J.P.Morgan
11-2024
Stock and Inventory Volunteer
Little Village
01.2024 - 06.2024
Crew Member
McDonald's
01.2023 - Current
Finance and Operations Coordinator
Taste of Malabar (Family Business)
04.2020 - 12.2022
Bachelor of Science - Business Management And Finance
University of Roehampton
04.2001 - 05.2025