Rigvita Buoziute
Southampton,Hampshire
Summary
Multilingual postgraduate in Music Performance and Production with a strong focus on creativity, discipline, and results-driven professionalism. Committed to continuous self-development and delivering work that exceeds expectations across both artistic and structured environments. Highly motivated to learn, grow, and contribute meaningfully within a team, bringing adaptability, fresh perspective, and a strong work ethic to any role.
Overview
6
6
years of professional experience
Work history
Front Desk Receptionist
Winchester Royal Hotel
Winchester, Hampshire
08.2024 - Current
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Handled various administrative duties like filing paperwork or updating databases diligently.
- Attended to emergency situations calmly whilst contacting appropriate personnel swiftly.
- Organised travel arrangements for senior executives, facilitating seamless business trips.
- Improved office efficiency by managing incoming calls and direct them to appropriate departments.
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry.
- Helped in preparing meeting rooms before client visits or meetings took place.
- Greeted guests warmly upon arrival, creating a positive first impression of the organisation.
- Kept reception area clean and organised to uphold professional office reputation.
- Handled office petty cash and maintained flawless records.
- Maintained reception area stock of important forms and brochures.
Night porter
Winchester Royal Hotel
Winchester, Hampshire
09.2023 - 08.2024
- Coordinated with day staff about any incidents or issues noted whilst on duty.
- Managed early morning breakfast setup, improving dining room efficiency.
- Monitored CCTV regularly for maintaining security in the premises.
- Prepared conference rooms before meetings for smooth business proceedings.
- Conducted regular rounds of the property to ensure safety and security of guests and staff members alike.
- Handled late-night check-ins and check-outs efficiently, providing seamless service.
- Kept records of all actions performed during shift, increasing transparency and accountability among staff members.
- Checked fire alarms periodically with utmost vigilance for ensured safety measures within the hotel setting.
- Dealt with emergencies calmly which resulted in minimal disruption in services.
Crew
McDonald's
Southampton, Hampshire
01.2022 - 10.2023
- Participated in regular stock takes helping manage supplies efficiently.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Trained in food safety and hygiene practices.
Health Care Assistant
Allied
Southampton, Hampshire
02.2021 - 11.2021
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Prepared meals for patients, ensured balanced nutrition intake.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Sterilising equipment
- Performing general health checks
- Showed empathy and compassion for all patients
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
Accommodation Assistant
Solent University
Southampton, Hampshire
09.2021 - 10.2021
- Ensuring smooth and comfortable moving in of the residents
- Guiding and introducing residents to communal areas
- Leading and supporting introduction events
- Leading and supporting freshers events
- Handling luggage and boxes up the stairs
- Transfer of stock like mini fridges between accommodations
- Handling of stock, master hobs, keys and handheld transceiver
- Handled complaints from guests, resolving them efficiently and effectively.
- Promoted a positive image of the property by delivering excellent customer service.
- Inspected rooms to assess cleaning and repair needs between guest stays.
Warehouse Worker
Amazon
Totton, Hampshire
06.2021 - 07.2021
- Packed orders accurately to prevent damages during transit.
- Coordinated with team members for effective task completion.
- Loaded packaged goods on to trucks for shipping.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Kept accurate stock records using warehouse inventory management software.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Followed health and safety guidelines with diligent use of protective gear.
- Assembled products efficiently, facilitating timely order fulfilment.
Shop Manager
D studio
Sventoji, Lithuania
06.2020 - 09.2020
- Delivered excellent customer experiences with personalised service approach.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Provided insightful product knowledge to customers, enhancing their shopping experience,.
- Enhanced customer service by training staff in effective communication and problem solving.
- Directly communicating to the owners
- Cash handling
- IT system knowledge and handling
- Assistance with the arcade machines
- Basic knowledge and fixing skills regarding arcade machines
- Managed store inventory to ensure adequate stock levels at all times.
Shop Assistant
D studio
Sventoji, Lithuania
06.2019 - 08.2019
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Handling keys and being in charge of locking up the property
- Directly communicating with the owners
- Assisted with the arcade machines
- Assisted in inventory counts, maintaining accurate records.
- Carried out active selling from initial customer greeting.
- Totalled bills using maths skills and maintained accurate till count.
- Received and processed product returns.
- Updated product labelling and pricing to reflect discounts and offers.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
Education
Bachelor of Arts - Popular Music Performance and Production
Solent University
SouthamptonA-Levels - Basic Education
Akmenes Gymnasium
Lithuania Skills
- Reservations systems knowledge
- Time management mastery
- Resourceful approach
- Proactive work ethic
- Experience with cash handling
- Organisational efficiency
- Multitasking proficiency
- Language proficiency
- Patience and composure
- Flexibility in scheduling
- Trained in fire safety
- Telephonic etiquette
- Calm under pressure
- Empathetic listening
- Time efficiency
- Data Entry
- Complaint resolution
- Data analysis
Languages
Lithuanian
Native language
Lithuanian
Native
Russian
Intermediate
English
Fluent
Timeline
Front Desk Receptionist
Winchester Royal Hotel
08.2024 - Current
Night porter
Winchester Royal Hotel
09.2023 - 08.2024
Crew
McDonald's
01.2022 - 10.2023
Accommodation Assistant
Solent University
09.2021 - 10.2021
Warehouse Worker
Amazon
06.2021 - 07.2021
Health Care Assistant
Allied
02.2021 - 11.2021
Shop Manager
D studio
06.2020 - 09.2020
Shop Assistant
D studio
06.2019 - 08.2019
Bachelor of Arts - Popular Music Performance and Production
Solent University
A-Levels - Basic Education
Akmenes Gymnasium
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