Qualified architectural professional with nine years of experience in a leading homebuilder. Skilled in client-focused design, problem-solving, and clear communication, I resolved complex challenges efficiently. Strengthened by two years of customer service in a busy café, I now seek to apply this skill set to deliver exceptional customer experiences in the UK.
• Designed and completed over 60 custom residential projects, delivering tailored designs that ensured high-quality outcomes and client satisfaction.
• Achieved a customer satisfaction rating of over 90% in post-completion surveys.
• Awarded Excellence Prize in internal design competition, recognizing outstanding design innovation.
• Led the design of luxury properties exceeding 100 million yen, delivering bespoke solutions for high-end clients.
• Developed and designed large-scale subdivision with 21 plots, contributing to beautiful streetscape through cohesive design and effective landscaping.
• Supervised the completion of over 20 residential projects, ensuring on-time delivery and compliance with quality standards.
• Maintained strict schedule and safety management in a fast-paced environment, minimizing delays and incidents.
• Enhanced workmanship quality by providing clear guidance and training to craftsmen.
• Built strong client relationships through proactive communication and regular progress updates.
• Delivered excellent customer service with a friendly demeanour, ensuring a welcoming and pleasant atmosphere for all guests.
• Efficiently handled cashier operations, drink and light meal preparation, and inventory control during peak hours.
• Maintained a clean, comfortable, and well-organized store environment to enhance the customer experience.
• Trained and supported new staff members, fostering a team-oriented and efficient workplace.
D-YOUTH MOBILITY SCHEME MIGRANT (28/02/2025-27/02/2027)