RIDWAN ODUOLA
Peterborough,United Kingdom
Summary
I'm a dedicated and result oriented Customer Sales and Administrative Executive with over four years of experience in delivering exceptional customer service, managing administrative tasks, and driving sales growth to support business operations. I'm proficient in the use of Microsoft office tools, which makes me a perfect candidate for any administrative tasks, likewise having a strong ability to identify customer needs and provide tailored solutions.
Overview
6
6
years of professional experience
Work history
Industrial cleaner
Compass Group UK & Ireland
Peterborough, Cambridgeshire
2025.05 - Current
- Ensured well organized waste disposal systems, contributing to a cleaner work environment.
- Used correct procedures to clean floors, communal areas and office spaces.
- Restocked, refreshed and sanitized bathroom and other facilities.
- Performed high quality cleaning services to successfully eliminate factory accidents and injuries.
- Utilized appropriate safety gear for protection whilst carrying out cleaning tasks.
- Attending trainings and cleaning courses offered by the company to help in following strict health and safety guidelines to ensure safe working environments.
Supply Teacher and Teaching Assistant
Mana Education
Peterborough, United Kingdom
2025.03 - 2025.08
- Delivered and supported tailored educational support to students with emotional, behaviorally, and learning needs.
- Encouraged student development and maintained classroom discipline.
- Integrated technology into lessons, contributing to modernised instruction methods.
- Promoted safeguarding and inclusivity in all school activities.
- Maintained accurate records of attendance and grades, aiding in efficient administration tasks.
Administrative Officer
Aramide Medical Centre
Ibadan, Nigeria
2024.01 - 2025.01
- Managing digital records by using Microsoft Office tools proficiently for smooth workflow management and document creation.
- Coordinating office procedures and ensuring compliance with healthcare regulations.
- Handling patient inquiries, complaints, and feedback professionally.
- Acting as a liaison between medical staff, patients, and external organizations.
- Established workflow processes and implemented modifications to improve administrative operations.
Sales Executive
Alkaz Medical Store
Ibadan, Nigeria
2023.06 - 2023.12
- Assist in overseeing the day to day operations of the laboratory.
- Presenting and demonstrating products or services to prospective clients and maintaining a solid relationship through the sales process till post sale.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Work closely with the marketing and customer service teams to ensure smooth communication and efficient service delivery.
Assistant Marketing Manager
Nice Trading Store
Osogbo, Nigeria
2022.08 - 2023.05
- Participating in ensuring all operations are carried on in an appropriate and cost effective way.
- Collaborated with the sales team to maximize promotional effectiveness.
- Managed social media platforms, creating and scheduling content to maintain consistent online presence.
- Assist in defining and communicating the brand's positioning in the market.
- Maintain files and records of marketing materials, contracts, and agreements.
- Liaised with external agencies, ensuring aligned marketing efforts and direction.
Administrative Officer/Personal Assistant to Head of Social Department
Irepodun Local Government Secretariat
Ilobu, Nigeria
2021.08 - 2022.07
- Edited letters and reports while maintaining accurate records.
- Delivered reliable administrative support to senior staff for high-priority tasks.
- Conducted research on social issues affecting Local governments in Nigeria.
- Managed incoming calls and coordinated appointments, meetings, and travel arrangements for Head of Department.
Customer Service Administrator
Wonsebolatan Book and Stationary store
Ibadan, Nigeria
2019.03 - 2021.05
- Assist in overseeing the day to day operations of the company.
- Handling inquiries or complaints via phone, email, and walk in customers to a mutual resolution, likewise to improve service experience
- Establishing and maintaining a good relationship with existing and new clients.
- Work closely with the sales, marketing, and other customer service teams to ensure smooth communication and efficient service delivery.
Education
Bachelor of Science - Political Science and International Relations
Osun State University
Osogbo, Osun state 2016.09 - 2021.07
Master of Arts - History and International Studies
University of Ilorin
Ilorin, Kwara state 2022.01 - 2024.08
Master of Research - International Relations
University of Portsmouth
Portsmouth 2025.01 -
Skills
- Teamwork
- Collaboration
- IT Knowledge
- Microsoft Office Tools
- ERP System
- Office Tasks
- Filing
- Scheduling
- Email Management
- Customer Complaint Resolution
Timeline
Industrial cleaner
Compass Group UK & Ireland
2025.05 - Current
Supply Teacher and Teaching Assistant
Mana Education
2025.03 - 2025.08
Master of Research - International Relations
University of Portsmouth
2025.01 -
Administrative Officer
Aramide Medical Centre
2024.01 - 2025.01
Sales Executive
Alkaz Medical Store
2023.06 - 2023.12
Assistant Marketing Manager
Nice Trading Store
2022.08 - 2023.05
Master of Arts - History and International Studies
University of Ilorin
2022.01 - 2024.08
Administrative Officer/Personal Assistant to Head of Social Department
Irepodun Local Government Secretariat
2021.08 - 2022.07
Customer Service Administrator
Wonsebolatan Book and Stationary store
2019.03 - 2021.05
Bachelor of Science - Political Science and International Relations
Osun State University
2016.09 - 2021.07