Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ridwan Abdi

london,Tottenham

Summary

Enthusiastic student with excellent communication, organisation and teamwork abilities for adaptable stewarding support. Productive and professional under pressure to achieve tasks to agreed standards. Dependable travel professional skilled in delivering positive passenger experiences. Committed to first-class safety standards through rigorous checks and preparations. Motivated team player working proactively to provide exceptional service. Thorough hotel Steward with over [Number] years of experience working in hospitality industry. Experience working both back of house and front of house. Meets service quality standards and responds to guest questions or problems quickly.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work history

Steward

Servoca
London, beckton
02.2023 - 05.2023
  • Assessed sites before events to identify potential risks or challenges.
  • Enforced social distancing measures to protect guest safety.
  • Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
  • Advised customers on logistical queries, demonstrating clear understanding of site layout and event timetables.
  • Interacted with guests and staff to build rapport.
  • De-escalated and resolved conflicts with firm and professional style.

Hotel Receptionist

Travlelodge
london, Tottenham
01.2022 - 01.2023
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
  • Assisted staff with administrative duties during peak schedules.
  • Informed guests regarding hotel events and announcements.

Warehouse Operative

gxo logistics
london, Enfield
09.2022 - 12.2022
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Completed work following safety rules for best working practices.
  • Inspected received merchandise for any damages or discrepancies.

Education

GCSEs -

Dukes Aldridge Academy
london
09.2014 - 07.2019

btec level 3 - Engineering

Westminister kingsway
college
09.2019 - 06.2021

Skills

  • Health and safety awareness
  • Site patrolling
  • Hygiene regulatory knowledge
  • Conflict resolution
  • Covid-19 cleaning protocols
  • Sweeping and mopping

Languages

English
Fluent
Somali
Fluent

Timeline

Steward

Servoca
02.2023 - 05.2023

Warehouse Operative

gxo logistics
09.2022 - 12.2022

Hotel Receptionist

Travlelodge
01.2022 - 01.2023

btec level 3 - Engineering

Westminister kingsway
09.2019 - 06.2021

GCSEs -

Dukes Aldridge Academy
09.2014 - 07.2019
Ridwan Abdi