RIDHUN KUMAR RAJESH KANNA
Harrow,United Kingdom
Summary
Sales professional with experience in administrative roles within fast-paced environments. Streamlines processes to improve sales operations and enhance customer service. Utilises strong organisational skills and attention to detail to support team efficiency and achieve business goals.
Overview
3
3
years of professional experience
Work History
Sales administrator
Croma
Coimbatore, India
01.2023 - 08.2024
- Handled high-volume telesales enquiries within call-time targets.
- Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
- Supported strategy delivery through accurate sales systems and spreadsheet management.
- Produced sales and performance reports and delivered to senior management and stakeholders.
Poorvika
Pantaloons
Coimbatore, India
05.2021 - 12.2022
- Managed client relationships from early stages of sales process through to post-sales
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Understood customer needs to craft exceptional sales journeys.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
Education
LLM - LAW
Brunel University London
Uxbridge 09.2024 -
BACHELOR OF COMMERCE - ACCOUNTING
DR G R DAMODARAN SCHOOL OF COMMERCE AND INTERNATIO
COIMBATORE, TAMIL NADU , INDIA 06.2021 - 05.2024
Skills
- Cash handling
- Customer Service
- Customer relations
- Sales techniques
- Salesforce
- Customer needs analysis
- Customer retention tactics
- Sales reporting
- Telephone skills
- Visionary leadership
- Google Drive, Docs, Sheets, Forms, Slides
- Polite phone manner
- Inbound call management
- Excel
- Processing payments
- Store opening and closing
- Highly organised
- Advanced administrator
Timeline
LLM - LAW
Brunel University London
09.2024 -
Sales administrator
Croma
01.2023 - 08.2024
BACHELOR OF COMMERCE - ACCOUNTING
DR G R DAMODARAN SCHOOL OF COMMERCE AND INTERNATIO
06.2021 - 05.2024
Poorvika
Pantaloons
05.2021 - 12.2022
Similar Profiles
Sunil Kumar ReddySunil Kumar Reddy
Costumer Service Specialist at cromaCostumer Service Specialist at croma
Dhruvin ShetaDhruvin Sheta
Customer Support Executive at CromaCustomer Support Executive at Croma
Devarsh MistryDevarsh Mistry
Salesperson at CromaSalesperson at Croma