Ridhima Harjai
London
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business goals . Talent in administrative oversight and customer service improvements. Research-oriented dental professional with expertise in dental science, public health, patient care, tutoring, and administrative support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Trainee Dental Nurse and Treatment Coordinator/Receptionist
Pavilion Dental Centre
Brixton, City of London
09.2023 - Current
- Trainee dental nurse with experience in dental background, handling 40-50 patients per day as well as reception and administrative work at Pavilion Dental Centre, Brixton.
- Sanitised equipment, cleaned exam rooms and restocked supplies after each patient procedures.
- Interacted with patients compassionately and empathetically to foster positive, comfortable experiences.
- Managed new and existing bookings in dental software to provide and maintain client retention rate.
- Conferred with front desk to manage dental schedule.
- Handled high-volume telephone and email enquiries to minimise backlogs.
Research Assistant
Lifesticks Pharmaceuticals
- Worked in the research and development department in the development of Local Anaesthetics.
- Oversaw daily operations to achieve high productivity levels.
- Monitored and updated stock levels and inventory databases.
- Prevented cross-contamination by sanitising utensils and surfaces.
Masters Student (Clinical Observations)
Queen Mary University of London
London
- Thoroughly immersed in advanced research methodologies and evidence-based clinical practices
- Acquired comprehensive knowledge of research design, data collection, analysis, and interpretation
- Developed proficiency in critically evaluating scientific literature to inform clinical decisions
- Mastered the implementation of research findings into real-world dental care scenarios
- Assisted dentists and nurses in the clinic, gaining clinical observation experience
- Contributed to patient care and assisted in various dental procedures.
Part-time Receptionist
Tamarind Kitchen
London
- Managed and provided hospitality to customers
- Handled bookings and managed customer arrivals efficiently.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Completed duties to deliver on targets with accuracy and efficiency.
General Dentist
Action Balaji Medical Institute
Delhi
- Provided comprehensive dental care in outpatient and inpatient settings
- Conducted various dental procedures, including scaling, extractions, and root canal treatments
- Assisted in major dental surgeries and implant procedures
- Attended orthodontic and periodontics clinics.
- Employed compassionate communication to alleviate patient anxiety and build trust.
- Utilised digital imaging technology for precise diagnostic purposes.
Junior Resident (Honorary Basis)
Bhagwan Mahavir Jain Hospital
Delhi
- Assisted senior clinicians in dental procedures, gaining valuable clinical experience.
- Improved patients' comfort with calm and professional care, explaining procedures, answering questions and carefully managing pain.
- Taught children how to properly brush and floss for optimal dental health.
- Practised preventative procedures to avoid future dental problems.
- Checked teeth for signs of decay with visual, manual and radiographic assessments.
General Dentist
Manipal College of Dental Sciences
Manipal
- Assisted in oral and maxillofacial surgeries, implant and denture cases, and advanced endodontic procedures.
Research Assistant Internship
SIDAK LIFE CARE
- Was a part of the team for development of COVID testing kits during the pandemic time.
- Contributed to department and faculty meetings to continuously assess and improve internal practices.
Education
Masters in Dental Science for Clinical Practice - Dentistry
Queen Mary University of London
Bachelor of Dental Surgery - Dentistry
Manipal College of Dental Sciences
Manipal, KarnatakaRotary Internship - Dentistry
Manipal College of Dental Sciences
Class 12th and 10th Higher Education - High School
Bal Bharati Public School
Pitampura, New DelhiSkills
- Time management
- Leadership
- Communication skills
- Customer-focused
- Team building
- Public relations
- Google Workspace
- Accounting
- Problem-solving
- Social media marketing
- Infection control proficiency
- Dental instruments expertise
- Medical records management
- Payment processing
- Mail handling
- Customer and client relations
Research
- Audit on Medication Compliance and Adherence in Patients with Behcets Disease, Royal London Hospital, United Kingdom
- Patent: ”A DYNAMIC MOUTH MIRROR AND A METHOD FOR ENABLING THE DYNAMIC MOUTH MIRROR THEREOF” (Filed for complete specification and waiting for examination)
- Survey: ”Awareness and Utilization of Dental Insurance among Dental Patients in South India: A Cross-Sectional Study”
- Prospective Observational Study: ”Comparison of Efficacy of Normal Saline, Chlorhexidine Rinse, and Povidone Iodine in Prevention of Alveolar Osteitis after Extraction of Teeth” (In progress)
Affiliations
- Swimming
- Social media content creation
- Nature walks
- Travelling
- Food blogging
Accomplishments
Distinction holder MSc Dental Science for Clinical Practice from Queen Mary University of London.
Patent on A Dynamic Mouth Mirror and a Method for Enabling the Dynamic Mouth Mirror.
Audit on Compliance and Adherence in Patients with Behcets disease at Royal London Hospital, London.
Certification
· Attended Boston University Student Exchange program for Dental Education
· Integrated Dental Photography Course by Dr. Mayur Davda
· Covid-19 Contact Tracing certificate from John Hopkins University
· Covid-19: What you need to know certificate from Osmosis.org
· Dentistry 101 certificate from University of Michigan
· Interprofessional Covid-19 disaster preparedness simulation workshop U.S.
· Health Law Fundamentals certificate from University of Pennsylvania
Registration: Dentist with Delhi Dental Council India (Reg. No: A-17804, Mar 2022 - Dec 2026)
Membership: Member with the Indian Dental Association (IDA)
Honorary Contract: Barts Health NHS Trust
Timeline
Trainee Dental Nurse and Treatment Coordinator/Receptionist
Pavilion Dental Centre
09.2023 - Current
Research Assistant
Lifesticks Pharmaceuticals
Masters Student (Clinical Observations)
Queen Mary University of London
Part-time Receptionist
Tamarind Kitchen
General Dentist
Action Balaji Medical Institute
Junior Resident (Honorary Basis)
Bhagwan Mahavir Jain Hospital
General Dentist
Manipal College of Dental Sciences
Research Assistant Internship
SIDAK LIFE CARE
Masters in Dental Science for Clinical Practice - Dentistry
Queen Mary University of London
Bachelor of Dental Surgery - Dentistry
Manipal College of Dental Sciences
Rotary Internship - Dentistry
Manipal College of Dental Sciences
Class 12th and 10th Higher Education - High School
Bal Bharati Public School
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