Ricoh jay Pagunsan
southend on sea,southend on sea
Summary
I am a hardworking Filipino who takes deep pride in dedication, resilience, and honest effort. Hard work is not just a responsibility to me—it is a personal value shaped by patience, adaptability, and a strong desire to grow. I remain calm under pressure, learn quickly from challenges, and approach every task with focus, humility, and integrity. My strength comes not only from skill, but from persistence, discipline, and the willingness to improve every day. I value teamwork, respect, and accountability, and I bring reliability, commitment, and purpose to every role I am entrusted with.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shop Assistant ( Part- time )
Rossi Ice cream
05.2025 - Current
- Replenished items and organised displays to enhance product visibility and appeal.
- Processed and loaded deliveries and backstock to maintain stock availability for customers.
- Monitored expiry dates of products, removing out-of-date items to ensure compliance with health standards.
- Opened and closed store by completing security, cleaning and financial checklists.
- Performed opening and closing duties, including cashing up and securing the premises.
- Demonstrated flexibility by covering various shifts, including weekends and holidays.
- Worked on a zero-hour contract, providing support when required by management.
Assembly Operative ( Temp Agency Work )
Rega Research
12.2024 - 01.2025
- Operated machinery for high-tempo assembly of vinyl tonearm products and components, ensuring quality standards were met.
- Assembled components with precision, following detailed assembly instructions and blueprints to meet production targets.
- Utilised hand tools and power tools, including solder gun and drill, to assemble components with precision and speed.
- Handled small wiring tasks using a soldering gun to assemble components.
- Ensured tooling, fixtures and gauges were to accurate specifications to correctly produce required parts for Vinyl player
- Positioned, aligned and secured units to assemblies.
- Maintained clean, organised work environment, applying 5S methodology to support operational efficiency.
Chef de Partie
Rossi Parlour
05.2023 - 08.2024
- Maintained high standards of kitchen hygiene, cleanliness, and organisation, meeting rigorous health and safety guidelines.
- Prepared and cooked high quality food following recipes and menu guidelines.
- Established clear standards for cooking, garnishing and presenting food.
- Customised dishes for guests with dietary restrictions and allergies, demonstrating attention to customer needs and detail.
- Led by example, upholding high standards of professionalism, punctuality, and personal presentation in the kitchen.
- Supervised junior kitchen staff, provided training on cooking methods and kitchen safety, improving team efficiency and skill levels.
- Sliced fruit and vegetables for various menu items and stored for later use at proper temperatures.
- Coordinated with front-of-house staff to ensure timely preparation and delivery of dishes, enhancing dining experience and customer satisfaction.
- Implemented cost-control measures in food preparation and waste reduction, contributing to improved kitchen profitability.
- Managed section inventory, conducted regular stock checks, and placed orders for kitchen supplies, maintaining optimal stock levels.
- Received, recorded and accounted for supplies and deliveries.
picker/packer ( Temp agency work )
Thames Technology
10.2022 - 06.2023
- Packed and labelled products securely for dispatch, adhering to strict packaging guidelines and standards.
- Labelled and packed [Number] items daily while ensuring maximum accuracy.
- Handled fragile items carefully during picking and packing, utilising protective materials to prevent damage.
- Monitored product quality and reported issues to supervisor to ensure standards met.
- Followed health and safety protocols diligently, reducing the risk of accidents in the warehouse environment.
- Adapted to varying workload demands, demonstrating flexibility and resilience in peak seasons.
- Picked up additional tasks to aid team success.
- Built and maintained courteous and effective working relationships.
- Developed excellent working knowledge of industry trends and improvements in processes.
Service Crew Member
McDonald's
02.2023 - 05.2023
- Prepared food to match quality standards and customer expectations.
- Assisted kitchen staff during peak service times by preparing ingredients and plating meals to ensure timely delivery of dishes.
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
- Resolved customer complaints through calm communication and effective problem-solving, enhancing customer satisfaction.
- Ensured cleanliness and safety of work environments, actively reducing potential accident risks.
Supervisor Perfume production/ Machine Operator
Laurelle London Ltd
Rochford
01.2017 - 09.2022
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed shift rotas and holiday schedules, maintaining optimal staffing levels at all times.
- Adhered to health and safety regulations, promoting a safe working environment.
- Operated a variety of machinery, adhering strictly to safety protocols and operational guidelines to maintain workplace safety.
- Worked flexibly across multiple production lines, adapting quickly to new processes and machinery to meet changing production needs.
- Tracked inventory levels and placed orders to ensure adequate stock supply.
- Instructed staff clearly to meet production targets.
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
- Worked with maintenance teams to organise and coordinate maintenance sessions for machinery.
- Completed log books and inspection reports accurately and quickly.
- Selected proper tools and equipment to manufacture quality parts.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
Education
GCSEs - General Knowledge
Galas National High School
Dipolog Phillipines 09.2011 - 09.2015
Skills
- Customer service
- Visual merchandising
- Inventory management
- Health compliance
- Production efficiency
- Staff mentoring
- Scheduling coordination
- Equipment maintenance
- Safety compliance
- Machine operation
- Assembly precision
- Packaging standards
- Food hygiene
- Patience and tolerance
- Creative thinking
- Positive attitude
- Customer service excellence
Languages
English
Advanced
C1
Filipino
Proficient
C2
Certification
- Food Allergy and Intolerance Training
2023 - Present
- Health and Safety and Hygiene ( Catering ) Level 2
2023 - Present
Timeline
Shop Assistant ( Part- time )
Rossi Ice cream
05.2025 - Current
Assembly Operative ( Temp Agency Work )
Rega Research
12.2024 - 01.2025
Chef de Partie
Rossi Parlour
05.2023 - 08.2024
Service Crew Member
McDonald's
02.2023 - 05.2023
picker/packer ( Temp agency work )
Thames Technology
10.2022 - 06.2023
Supervisor Perfume production/ Machine Operator
Laurelle London Ltd
01.2017 - 09.2022
GCSEs - General Knowledge
Galas National High School
09.2011 - 09.2015