Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ricky Wood

Stevenage,Hertfordshire

Summary

Accomplished professional with extensive expertise in resource allocation, quality control procedures, and corporate governance. Demonstrates proficiency in logistics coordination, general office administration, and marketing strategies. Adept at cross-functional collaboration and conflict resolution, with a collaborative approach to logistical planning. Known for a positive attitude and strong financial forecasting abilities. Skilled in decision-making, active listening, public speaking, and resource optimisation. Proficient in technical report writing and contract negotiations. Exhibits organisational competence, stress tolerance, and IT infrastructure understanding. Strong leadership skills complemented by business acumen and cultural awareness. Exceptional time-management capabilities with a focus on supply chain coordination and data analytics. Comprehensive understanding of compliance regulations and inventory management systems. Strategic thinker with experience in organisational change, technical operations, strategic research, supply negotiation, complex resource management, critical evaluation, efficient time management, HR policies and procedures adherence. Available for travel with expertise in training and development as well as operational strategy implementation across multi-site operations oversight.

Experienced leader with focus on national operations management. Proven track record of driving operational efficiency and streamlining processes to enhance productivity. Utilises strategic planning and team leadership to achieve organisational goals.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work history

National Operations Manager

Citysprint
Letchworth, Hertfordshire
10.2014 - Current
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Designed customised operational plans to meet unique business needs.
  • Streamlined processes to improve and optimise office operations.
  • Oversaw daily operations, guaranteed smooth running of business activities.
  • Achieved customer satisfaction with high-quality service delivery.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Led the team, ensured productivity.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Monitored and updated stock levels and inventory databases.

Education

Higher National Diploma - Broadcast Media

Darlington College Of Technology
Darlington
09.1996 - 07.1998

GCSEs -

Eastbourne Comprehensive
Darlington
09.1991 - 06.1996

Skills

  • Resource allocation
  • Quality control procedures
  • Corporate governance
  • Logistics coordination
  • General office administration
  • Marketing strategies knowledge
  • Cross functional collaboration
  • Conflict Resolution
  • Collaborative approach
  • Logistical planning
  • Positive attitude
  • Financial Forecasting
  • Decision-Making prowess
  • Active listening
  • Public speaking
  • Resource optimisation
  • Technical report writing
  • First Aid certification
  • Contract negotiations
  • Organisational competence
  • Stress tolerance
  • IT infrastructure understanding
  • Leadership skills
  • Business acumen
  • Cultural awareness
  • Time-management
  • Supply chain coordination
  • Data analytics
  • Compliance and regulations understanding
  • Inventory management
  • Strategic thinking
  • Organisational change
  • Technical understanding of operations
  • Inventory management systems
  • Strategic research
  • Supply negotiation
  • Complex resource management
  • Critical evaluation
  • Efficient time management
  • HR policies and procedures
  • Availability for travel
  • Training and Development
  • Operational strategy
  • Inventory control
  • Multi-Site operations oversight
  • Production reporting
  • Performance metrics evaluation proficiency
  • Contract management
  • Process improvement techniques

Languages

English
Native

Timeline

National Operations Manager

Citysprint
10.2014 - Current

Higher National Diploma - Broadcast Media

Darlington College Of Technology
09.1996 - 07.1998

GCSEs -

Eastbourne Comprehensive
09.1991 - 06.1996
Ricky Wood