Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Ricky Doran

Newbury,Berkshire

Summary

Experienced vehicle technicians with over 10 years in car industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

14
14
years of professional experience

Work History

Motor vehicle technician + Mot tester

Pinewood Garage
Thatcham, West Berkshire
03.2018 - Current
  • Supervised and mentored junior apprenticeship, providing guidance and instruction to maximise team productivity.
  • Liaised with customers to transparently recommend repairs and outline costs, generating consistent repeat business through caring service.
  • Executed service, maintenance and repair tasks, including MOT failure jobs
  • Diagnostic and trouble shooing with advanced diagnostic equipment.
  • Level 3 qualification in electric and hybrid vehicles.
  • Recovery for broken down vehicles on and off road side using recovery truck.
  • Offered vehicle recovery and emergency roadside services.
  • Used automated testing methods to carefully diagnose vehicle faults.
  • Maintained knowledge of updated changes in various equipment models.

Exhibition Assistant

Build Exhibitions
01.2015 - 06.2016
  • Building and designing exhibition stands, constructing cladding panels, measuring and decorating panels with great attention to detail, applying/removing de-call's, using workshop appliances such as drills, saws, grinders and nail guns
  • 2Build is a professional, large family run business working with large names such as Samsung
  • I would have to travel all around the UK for week releases at a time - during this period i would sometimes have to work 12 hour night shifts in order to ensure the work was completed to the high quality standard that 2Build represent
  • A large part of my role was to load and unload the delivery lorries correctly following procedures as well as manoeuvring the forklift
  • Building the components that participate in building the complete stands were extremely complex - I had to pay great attention to detail during the finishing process of building and accommodating the stands
  • I worked with metal, wood and ply wood as well as many other different types of materials - many of which had to be shaped and cut to a wide variety
  • I acknowledged and learned numerous substances within the work place of which I took great interest in
  • I worked to my highest potential and pushed myself to the absolute limit when it came to getting the stands ready
  • I had to comply with health and safety regulations working in this classification of workshop environment and I perused this correctly
  • To conclude, I am confident in the work I achieved at 2Build and learned a great amount about scheduling and prioritising my work to meet specific deadlines
  • I also learned about keeping my energy levels up to comply with the great amount of lifting and physical work involved with loading the lorries and lifting the stands
  • My attention to detail improved greatly as did my enthusiasm with working with tools such as drills and grinders.

Halfords Autocentre
12.2013 - 01.2015
  • Assisting with car repairs under supervision of qualified mechanics
  • Changing tyres, replacing brakes pads and disks, helping with services and MOT's
  • I would also have to observe and participate in taking on more complex jobs such as removing gear boxes and replacing clutches and engine mounts
  • I had been working at Halfords Auto Centre at school as part of a day release scheme to improve my work experience before leaving school
  • I enjoyed the environment that I worked in and to pursue this once there was a full time vacancy open within the company
  • On a day to day basis, I was trusted to test drive customers cars as well as drop off and pick up customers who were unable to wait for repairs
  • This taught me how important trust is within a company
  • I would have to diagnose and order relevant parts as accordingly
  • I would also have some face to face contact with customers who had minor issues of which i would complete work under my own good will
  • I had to ensure that all the correct procedure's were carried out when getting in and out of a customer's car - such as wearing disposable gloves, shoe covers and seat covers to respect the customer's demands
  • An important part of my role was to keep all workshop tools in order and to return them to their designated place wthin the workshop
  • My main priority was to keep my standard of work high, to ensure that my work was fully checked over by a qualified mechanic and work this to a restrictive time scale.

Apprentice Forklift Engineer

Locators LTD
Wimborne
07.2011 - 11.2013
  • Offers a comprehensive range of high quality products and as well as forklifts and storage equipment, we also offer telescopic handlers, rough terrain machines, access equipment, electric utility vehicles and specialist marina products and services
  • My main role as the Apprentice Forklift Engineer was to assist breakdowns, servicing and outstanding jobs
  • I often had to travel to well known companies with the attendance of fully qualified colleagues
  • I also often had to stay at the depot in Thatcham to complete small tasks such as cleaning the work shop and forklifts on site
  • I had been working at Locators as an apprentice, full time with a permanent contract alongside attending day release at college once a week studying Motor Vehicle Mechanics
  • The first two years

Centre Mechanic

Halfords Auto Centre
Newbury
09.2009 - 01.2011

Education

Basingstoke College of Technology

Mechanics

Reading College

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Trinity School

Skills

  • Level 3 Electric & hybrid qualified
  • VTAA
  • Awards ABC level 2 in mot testing
  • Advance Braking qualified
  • Vehicle diagnostics
  • Problem solving
  • Vehicle inspections
  • Tyre repairs
  • Leadership

Additional Information

  • From which, I gained a Forklift Manoeuvring License within the Company. On a day to day basis, I had to travel with colleagues to varied customers sites and factories to inspect, diagnose faults, repair faults - of which if un-repairable, I would have to then order the parts and rearrange a booked date to resolve the issues. I usually had to travel to several different customers with in the day, ranging from all over South East England. Throughout my time at Locators I have kept a day to day, yearly based diary as a part of my apprenticeship, of which I kept up to date with my daily tasks (I still own the diaries if they shall be of request).

Languages

English
Fluent

Timeline

Motor vehicle technician + Mot tester

Pinewood Garage
03.2018 - Current

Exhibition Assistant

Build Exhibitions
01.2015 - 06.2016

Halfords Autocentre
12.2013 - 01.2015

Apprentice Forklift Engineer

Locators LTD
07.2011 - 11.2013

Centre Mechanic

Halfords Auto Centre
09.2009 - 01.2011

Basingstoke College of Technology

Mechanics

Reading College

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Trinity School

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Ricky Doran