Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ricky Chard

Basildon,Essex

Summary

A rapid learner with a strong focus on client satisfaction and operational efficiency, demonstrating exceptional skills in customer service, strategic planning, and health and safety compliance. Proven ability to handle stress effectively while maintaining accuracy and precision in all tasks. Adept at leadership and staff development, with outstanding time management skills that enhance scheduling coordination and process efficiency. Career goals include leveraging expertise in interpersonal communication and computer literacy to drive organisational success.

Overview

19
19
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Sortation associate

Amazon
Basildon, Essex
11.2024 - 08.2025
  • Quickly adapted to changing work schedules, meeting business demands without compromising performance.
  • Loaded and unloaded goods to the convoyer belt safely, avoiding damage to packages or personnel injury.
  • Followed safety guidelines strictly, reducing workplace incidents.
  • Utilised handheld scanners proficiently for efficient tracking and sorting of parcels.
  • Picked and dispatched high-volume orders, consistently exceeding warehouse performance targets.

Demolition labourer

Red Recruitment
Billericay, Essex
04.2024 - 09.2024
  • Ensured compliance with environmental regulations for responsible waste disposal.
  • Followed stringent health and safety protocols to minimise workplace accidents.
  • Cleared demolition sites efficiently to facilitate prompt handover to construction teams.
  • Assisted in demolition operations, contributing to timely project completion.
  • Supported senior workers in complex demolitions, acquiring practical expertise over time.
  • Sorted recyclable materials from debris, promoting sustainable workplace practices.
  • Operated power tools to accelerate task completion.
  • Enhanced team efficiency through consistent communication during projects.

Administration Assistant

Gnome energy
London
06.2023 - 03.2024
  • Commenced role by assisting in data compliance post-solar PV installation.
    Quickly advanced to survey analysis, pinpointing issues, and seeking additional information.
    Effectively communicated findings to sales teams, ensuring clarity on solutions offered.
    Managed all phases from surveying to installation and ongoing aftercare processes.
    Coordinated customer scaffolding arrangements alongside engineers effectively.
    Created weekly schedules in partnership with logistical teams for materials.
    Addressed customer-related requests while maintaining a positive work dynamic.
    Balanced multiple responsibilities including repairs, revisits, and aftercare requirements.
  • Communicated professionally with clients, cemented positive relationships.

Warehouse Operative

Jolie Moi
Laindon
09.2022 - 06.2023
  • Distributing women’s gourmet and fashion essentials to next and John Lewis type companies Working within a team and eventually direct a small team of operatives to perform day to day task Such as picking and packing organising delivery at arrival to the warehouse, expressing order details and product number in excel ready for distribution calculating and analysing of stock levels working close with management
  • Sorted materials into appropriate areas for easy access and organisation.
  • Inspected goods upon arrival, reported any discrepancies or damages.
  • Loaded and unloaded delivery vehicles, ensured safe transport of goods.
  • Collaborated on stock checking routines, provided accurate inventory updates.
  • Assisted in logistics planning for seamless transportation of goods.
  • Filed records to maintain accurate stock documentation.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Maintained clean, safe and orderly warehouse space.
  • Received deliveries and helped to coordinate storage.
  • Assisted in the recruitment process for hiring quality staff members.
  • Organised team resources, resulted in improved project timelines.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.

Warehouse Operative

Amazon
Basildon
11.2021 - 02.2022
  • Picking stowing working under pressure and instruction

Warehouse Operative

Rolling components
Basildon
07.2017 - 10.2021
  • Sorted materials into designated areas to enhance accessibility and organisation.
  • Packed orders for prompt dispatch to customers and retail outlets.
  • Led teams of 3-10 personnel, achieving KPI targets and completing projects.
  • Established operational guidelines, resulting in improved workflow efficiency.
  • Monitored team performance metrics, identifying opportunities for improvement.
  • Conducted fast-paced picking and packing, adhering to strict deadlines.
  • Coordinated with management, contributing insights during debrief meetings.
  • Oversaw daily operations, ensuring compliance with company standards.

Labourer/Site Operative/Trainee

EDG Installations
Basildon
10.2014 - 07.2017
  • Initiated subcontracting for solar installations, specialising in roofing across diverse projects.

Diversified service offerings to include hybrid boilers and air source heat pumps.

  • Formed skilled teams for renewable energy system installations in multiple sectors.
  • Conducted pre-installation data analysis and surveys to enhance project readiness.
  • Created detailed documentation to support engineering teams during installation processes.
  • Analysed EPC data to deliver accurate assessments for client needs.
  • Managed procurement of materials while coordinating customer appointments.
  • Facilitated revisit requests to maintain high service quality standards.
  • Continually upheld high standards of workmanship within set deadlines.
  • Demonstrated excellent teamwork skills whilst carrying out manual tasks.
  • Carried out activities in line with work schedule.
  • Adhered to site health and safety guidelines, maintaining safe, secure working environments.
  • Attended to needs of teammates for seamless production.
  • Calculated amount of materials necessary.
  • Promoted team collaboration through effective communication, boosting morale on site.
  • Enabled project completion within tight deadlines by working extended hours when needed.
  • Conducted thorough inspections of equipment, ensuring maximum operational efficiency.

Labourer/ Skilled Tradesmen

Woodgrange Properties Limited
01.2012 - 09.2014
  • Assisted with electrical pre-board wiring to ensure compliance with safety standards.
    Executed concreting and painting tasks, maintaining high quality in finishes.
    Performed plastering and dry lining to prepare surfaces for final touches.
    Conducted plumbing and second fixing to enhance functionality of installations.
    Facilitated landscaping projects, contributing to aesthetic improvements of outdoor spaces.
    Executed carpentry tasks, ensuring precision and durability in structures.
  • Improved site cleanliness by regularly removing debris and waste materials.
  • Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
  • Implemented correct use of personal protective equipment at all times.

Labourer/Skilled Tradesmen/Site Manager

Will Rendering
Benfleet
07.2011 - 11.2011
  • Labouring task for a rendering firms with introductions to new method of rendering with aspect of rendering k render to applying and finishing

DLT Construction Limited
11.2006 - 05.2011
  • Conducted regular inspections to identify potential hazards proactively.
  • Utilised hand tools to ensure accuracy and precision in all tasks.
  • Worked efficiently under pressure, maintaining productivity amid tight schedules.
  • Undertook training to enhance skillset and versatility on-site.
  • Achieved competence in construction painting, electrics, plumbing, tiling, carpentry, and roofing.
  • Quickly learned and applied new skills to improve efficiency.
  • Supported team through respectful collaboration and readiness to assist.

Education

GCSE or equivalent - Design technology , Statstics, PE (GSCE) Maths English Sciene

Futherwick park
09.2001 - 09.2006

NVQ Level 2 - Power point, Excel, Word

Highfield
Southend-on-Sea
09.2024 - 09.2024

NVQ Level 1 - Personal interpersonal and Customer Conflict, Customer Service,

HighField
Southend-on-Sea
09.2024 - 09.2024

NVQ Level 2 - Facilities and Cleaning Principles

NCFE
Basildon, Essex
09.2024 - 09.2024

NVQ Level 1 - Substance Misuse, Safety at Work, conflict management,

Highfield
Southend-on-Sea
09.2024 - 09.2024

NVQ Level 1 - Progression

OCN
Basildon, Essex
09.2024 - 09.2024

NVQ Level 2 - Workplace Safety, Customer services

City and Guilds
Basildon, Essex

NVQ Level 2 - Business Administration

NCFE
Basildon, Essex
09.2024 - 09.2024

Skills


  • Rapid Learner
  • Customer Service
  • First Aid
  • Stress handling
  • Computer literacy
  • Client Focused
  • Accuracy and precision
  • Process efficiency
  • Outstanding time management
  • Leadership & influence
  • Staff development
  • Scheduling coordination
  • Operational efficiency
  • Customer Service
  • Health and Safety Compliance
  • Strategic planning

Certification

  • Pallet ride (2019 to 2021)
  • First Aid (2024-2026)
  • Business Admin (2024)

Timeline

Sortation associate

Amazon
11.2024 - 08.2025

NVQ Level 2 - Power point, Excel, Word

Highfield
09.2024 - 09.2024

NVQ Level 1 - Personal interpersonal and Customer Conflict, Customer Service,

HighField
09.2024 - 09.2024

NVQ Level 2 - Facilities and Cleaning Principles

NCFE
09.2024 - 09.2024

NVQ Level 1 - Substance Misuse, Safety at Work, conflict management,

Highfield
09.2024 - 09.2024

NVQ Level 1 - Progression

OCN
09.2024 - 09.2024

NVQ Level 2 - Business Administration

NCFE
09.2024 - 09.2024

Demolition labourer

Red Recruitment
04.2024 - 09.2024

Administration Assistant

Gnome energy
06.2023 - 03.2024

Warehouse Operative

Jolie Moi
09.2022 - 06.2023

Warehouse Operative

Amazon
11.2021 - 02.2022

Warehouse Operative

Rolling components
07.2017 - 10.2021

Labourer/Site Operative/Trainee

EDG Installations
10.2014 - 07.2017

Labourer/ Skilled Tradesmen

Woodgrange Properties Limited
01.2012 - 09.2014

Labourer/Skilled Tradesmen/Site Manager

Will Rendering
07.2011 - 11.2011

DLT Construction Limited
11.2006 - 05.2011

GCSE or equivalent - Design technology , Statstics, PE (GSCE) Maths English Sciene

Futherwick park
09.2001 - 09.2006

NVQ Level 2 - Workplace Safety, Customer services

City and Guilds
Ricky Chard