RICHMOND KWEKU BUCKMAN
Manchester,United Kingdom
Summary
Am an enthusiastic, self-motivated, reliable, responsible, and hardworking with great ambition and deep-seated interest to become well-known manager year to come. Again have an extensive management experience for about eight years with exposure to senior management positions. Accomplished operations executive with successful track record overseeing sales, training and career development
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work history
Bank support worker
Keys Group
Manchester, Manchester
04.2024 - Current
- Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
- Collaborated efficiently with multidisciplinary teams for optimal patient care planning.
- Established supportive relationships with patients, fostering trust and communication.
- Assisted clients with daily activities for improved quality of life.
- Administered medication according to prescribed schedules, ensuring health maintenance.
- Monitored physical and emotional well-being of individuals, reporting changes to care managers.
- Facilitated regular audits to maintain compliance with regulatory standards.
- Coordinated inter-department communication, resulting in effective team collaboration.
- Handled 50+ calls, emails and face-to-face enquirers daily, exceeding branch target 98%.
- Enhanced customer satisfaction by providing excellent service in account management.
Support care worker
Voyage Care limited
Manchester, Manchester
03.2023 - Current
- Facilitated social outings to promote community integration and mental well-being.
- Administered medication according to prescribed schedules, ensuring effective health maintenance.
- Guided patients in daily tasks to foster independence and improve quality of life.
- Transported clients to medical appointments, providing essential logistical support.
- Established supportive relationships with patients to enhance trust and communication.
- Responded promptly to emergencies, ensuring timely medical intervention.
- Maintained clean and safe environment for patient comfort and safety.
- Prepared nutritious meals tailored to individual dietary requirements.
Plumber /warehouse officer
Amandi investment limited
Tema -Ghana, Ghana
04.2021 - 12.2022
- Provided emergency repairs to resolve plumbing issues promptly.
- Diagnosed complex plumbing problems using advanced tools and techniques.
- Installed various piping types to optimize water flow efficiency.
- Replaced outdated fixtures to enhance aesthetics and functionality.
- Maintained up-to-date knowledge of plumbing technologies for informed advice.
- Followed health and safety guidelines to ensure job-site safety.
- Managed inventory of plumbing materials, preventing unnecessary delays.
- Conducted routine maintenance to guarantee long-lasting system performance.
- Kept up-to-date with latest plumbing technologies to provide expert advice.
Branch manager
Manny Impex company Limited.
Tema -Ghana, Ghana
03.2017 - 12.2019
- Ensured compliance with company policies and maintained high ethical standards.
- Conducted regular performance reviews to foster continuous employee development.
- Streamlined business processes to boost operational efficiency.
- Developed strategies that enhanced customer satisfaction and loyalty.
- Reviewed sales data to identify growth opportunities and inform decision-making.
- Organised local marketing initiatives, increasing brand visibility in community.
- Managed daily operations to ensure smooth branch functionality.
- Identified and resolved operational issues affecting productivity and profitability.
- Maintained inventory levels to meet customer demand without excess stock holding.
- Directed day-to-day work of 15 employees and motivated teams to exceed objectives.
Operations Manager
Viseldzi MicroCredit Services
Tema- Ghana, Ghana
06.2014 - 01.2017
- Directed safety protocols implementation, created safer workplace conditions.
- Represented organisations at seminars, conferences and business events.
- Analysed performance metrics, identified areas for improvement in operations management.
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Optimized workflow procedures with strategic planning and team coordination.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Organised financial and operational data to help with yearly budgeting and planning.
- Developed organisational policies for administrative oversight and internal controls.
- Managed inventory efficiently to minimize stock-outs and overstock situations.
- Improved loan application process by implementing efficient software.
- Managed loan portfolio, reducing delinquency rates.
- Developed new strategies to reduce default rates on loans.
- Ensured compliance with lending legislation to maintain company reputation.
- Successfully closed average of 50 loans per month.
Education
Bachelor of Business Administration - Management studies
Methodist University College-Ghana
Accra- Ghana 01.2014 - 06.2017
Certificate of Higher Education - High school courses.
Methodist Senior High School
Ghana 10.2004 - 04.2007
Skills
- Team coordination
- Time management
- Safety compliance
- Account reconciliation aptitude
- Medication administration
- Emotional support provision
- Crisis management
- Patient monitoring
- Relationship building
- Fixture replacement
- Emergency repairs
- Empathy
- Emergency response
- Trust building
- Manual handling competency
- Decision-Making aptitude
Affiliations
- cooking, watching movies, listen to podcast, community involvement,volunteering .
Accomplishments
Best employee of the months
Languages
English, Twi and Akan
Advanced
References
References available upon request.
Timeline
Bank support worker
Keys Group
04.2024 - Current
Support care worker
Voyage Care limited
03.2023 - Current
Plumber /warehouse officer
Amandi investment limited
04.2021 - 12.2022
Branch manager
Manny Impex company Limited.
03.2017 - 12.2019
Operations Manager
Viseldzi MicroCredit Services
06.2014 - 01.2017
Bachelor of Business Administration - Management studies
Methodist University College-Ghana
01.2014 - 06.2017
Certificate of Higher Education - High school courses.
Methodist Senior High School
10.2004 - 04.2007
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