Richie Oliver
Penarth
Summary
Proactive and detail-orientated individual with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
Work history
Account Manager
Credas Technologies
Cardiff
09.2025 - 02.2026
- Manage and grow 500+ client accounts as the primary point of contact
- Build strong client relationships and ensure high satisfaction and retention
- Identify growth opportunities through upselling and cross-selling
- Coordinate with internal teams to deliver solutions and meet client goals
- Monitor account performance and report on key metrics
- Handle client issues, renewals, and contract negotiations
Sales Account Manager
Green Bison Limited
Caerphilly
08.2011 - 08.2025
- Business Development – Enhanced relationships with existing suppliers/lenders to further business opportunities.
- Account Management – Managed existing portfolio of over 450+ clients whilst taking on larger accounts with larger fleets of vehicles, delivering 130% of revenue targets.
- Client Relationship Management (CRM) – Optimised efficiency of CRM system by streamlining processes and data handling to forge stronger customer relationships and increase profitability.
- Lead Generation – Distributed web generated leads & promoted approach to marketing strategies online.
- Pipeline Management – Proactively led client retention initiatives to ensure customer vehicle needs are adhered to; improving retention rate to over 85%.
- Sales Forecasting – Forecasted quarterly sales trends to inform strategic planning using tools such as Excel & CRM reporting.
- Sales Cycle – Active role in the full sales process from prospecting, making contact, qualification, nurturing, proposal, overcoming any objections and closing the sale.
- Competitive Analysis – Cultivated strategies based on analysing competitor market content - eg observing social media presence, offers and strategies.
Financial Services Executive
Green Bison Limited
Newport
01.2008 - 08.2011
- Prepared monthly reconciliations of bank accounts and took corrective actions on deviations
- Created documents to display financial reports and record data using various software
- Managed cash transactions to bank
- Ensured compliance with accounting protocols
Education
Code in Place - Python (Coding/Computer Programming)
Stanford University
USA 09.2024 - 07.2025
Association of Accounting Technicians (AAT) - Levels 2-4
Coleg Morgannwg
Pontypridd 09.2008 - 08.2011
4 x A-Levels - Maths, English, French & Welsh
Cardinal Newman School
Pontypridd 09.2005 - 07.2007
11 x GCSEs - Grades A-C including Maths, English, Science & Business Studies
Cardinal Newman School
Pontypridd 09.2000 - 07.2005
Skills
- Relationship development
- Negotiation strategies
- Analytical skills in data
- Integrity and trustworthiness
- Effective listening techniques
- Solution-oriented problem solving
- Adaptability in dynamic environments
- Collaborative team player
- Proficient in Microsoft Office tools
Affiliations
- Played on UP & IPA Professional Pool Tours & also represented Wales internationally
- Love spending time with my family & socialising with friends
- Keen interest in property development
Timeline
Account Manager
Credas Technologies
09.2025 - 02.2026
Code in Place - Python (Coding/Computer Programming)
Stanford University
09.2024 - 07.2025
Sales Account Manager
Green Bison Limited
08.2011 - 08.2025
Association of Accounting Technicians (AAT) - Levels 2-4
Coleg Morgannwg
09.2008 - 08.2011
Financial Services Executive
Green Bison Limited
01.2008 - 08.2011
4 x A-Levels - Maths, English, French & Welsh
Cardinal Newman School
09.2005 - 07.2007
11 x GCSEs - Grades A-C including Maths, English, Science & Business Studies
Cardinal Newman School
09.2000 - 07.2005