Richenda Yates

Managed product lifecycle from conception to retirement, optimising performance and profitability at each stage. Collaborated with internal and external stakeholders to align products with national education and training agenda. Monitored and implemented qualitative measures for products to ensure national compliance. Provide agile responses and support to a wide range of customers.

• Managed product lifecycle from conception through to retirement, optimising performance and profitability at each stage.
• Managed product lifecycle from conception through to retirement, optimising performance and profitability at each stage.

Managed construction department, directed tutors and work coaches to support over 700 learners and apprentices, providing quality training and development.

• Worked with team members on project objectives.
• Managed complaints with calm, clear communication and problem-solving.

Led multiple departments in further education sector to enhance collaboration and streamline operations

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.

Led agricultural apprenticeships nationally, managing £3m target while implementing compliance and employer satisfaction systems.

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.