Richard Butler

• Supported 50 Internal staff and Clients in 60+ Countries
• Manage the Infrastructure team with Day to Day and project work
• Improved network stability by designing and implementing new infrastructure solutions.
• Supported business growth with scalable IT solutions proposal and implementation.
• Supported developers and 3rd Party IT Teams on creating solutions
• Devised strategic plans for long-term infrastructure development.

Projects

• Migration of Telephone system from on premise to cloud based solution. I was the technical lead for the Project between the business and the provider ensuring all requirements were met in a functional and compliant way
• Migration of Infrastructure from On Premise to AWS, I was the lead infrastructure technician with help from provider designing an AWS Solution to migrate the whole solution from on-premise leveraging AWS technologies to ensure high resiliency whilst being cost effective
• Office location move, I was the infrastructure part of the move team where i managed the new office's infrastructure e.g Firewall, Networks, Wifi and ect. I had to work with the different departments on creating a sufficient computer room and get all the equipment installed.

• Carried out day-to-day duties accurately and efficiently.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.