Summary
Overview
Work History
Education
Skills
Timeline
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Richard Zugah

Inverness

Summary

Caring and empathetic support worker with w2 years of experience providing support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Trained medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Support Worker

Highland Home Care
10.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Warehouse Worker

Menzies
07.2022 - 09.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Teacher

Ghana Education Service
09.2019 - 06.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Teacher

Ghana Education Service
09.2013 - 08.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Incorporated multiple types of teaching strategies into classroom.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Planned and implemented integrated lessons to meet national standards.

Education

Bachelor of Arts - Psychology

University of Cape Coast
Cape Coast, Ghana
08.2017

Diploma - Education in Basic Education

Akrokerri College of Education
Akrokerri, Ghana
08.2013

Skills

  • Documenting Incidents
  • Daily Living Support
  • Accounts Payable and Receivable
  • Presentation Design
  • Client Coping Mechanisms
  • Documentation Abilities
  • Home Visits
  • Oral Hygiene
  • Meal Planning and Preparation
  • Meal Preparation
  • Customer Inquiries
  • Educational Strategies
  • Patient Toileting
  • General Housekeeping
  • Mobility Assistance
  • Daily Logs
  • Interdisciplinary Care
  • Housekeeping Duties
  • Clients Rights
  • Assisting with Deployments
  • Program Installations
  • Diet and Nutrition
  • Weekly Payroll
  • Behavior Redirection
  • Review Cases
  • Spreadsheet Tracking
  • Attentive to People
  • Client Records Management
  • Patient Rights
  • Problem Identification
  • First Aid Certification
  • Service Documentation
  • Strength Improvements
  • Customer Loyalty
  • Cleaning and Sanitizing
  • Computer System Connectivity

Timeline

Support Worker

Highland Home Care
10.2022 - Current

Warehouse Worker

Menzies
07.2022 - 09.2022

Teacher

Ghana Education Service
09.2019 - 06.2022

Teacher

Ghana Education Service
09.2013 - 08.2019

Bachelor of Arts - Psychology

University of Cape Coast

Diploma - Education in Basic Education

Akrokerri College of Education

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Richard Zugah