Richard Watts
Ringwoo,ham
Summary
I am a highly motivated energetic, organised person with excellent communications skills. I work equally well individually or as part of a team. I have gained vast experience in sales and customer care during the length of my career.
Overview
33
33
years of professional experience
Work history
Merchant Account Specialist
J.P. Morgan Chase
Bournemouth, Dorset
2024.09 - Current
I'm responsible for providing phone support, offering solutions for payment processing, troubleshooting technical issues, and handling general inquiries in both English and French.
Insurance customer service advisor
AXA David Atkins
Marthon, France
2021.03 - 2022.12
The management and development of a portfolio consisting of 1000 English / English speaking clients.
Financial customer service adviser
Crédit Agricole Charente-Perigord
Soyaux, France
2012.10 - 2021.03
The management and development of a portfolio consisting of 1500 English / English speaking clients.
Estate agent
Leggett Immobilier
La Rochebeaucourt, France
2010.01 - 2012.10
Independent managing and developing my own sector of the Charente / Dordogne property market.
Insurance customer service advisor
AXA
Pessac, France
2008.04 - 2010.01
I followed a full insurance & customer service training programme split between their HQ in Pessac and their English speaking branches.
Customer service advisor
Holiday Aquitaine
Belves, France
2000.08 - 2008.04
Working freelance organising the seasonal rental of luxury French farmhouses for English / English speaking clients.
Sales director
Station Garage
Lymington, Hampshire
1992.06 - 2000.08
I was responsible for the smooth running of the Peugeot sales department ensuring that targets were being achieved and customer satisfaction surpassed.
Education
GCSEs - Maths, English, Computer Science & French
Homefield School
Winkton06.1992
Skills
Bilingual, English / French
Sales
Communication
Active listening
Negotiating
Customer relations
IT
Team oriented
Organisational
Creativity
Attention to detail
Adaptabilty
Timeline
Merchant Account Specialist
J.P. Morgan Chase
2024.09 - Current
Insurance customer service advisor
AXA David Atkins
2021.03 - 2022.12
Financial customer service adviser
Crédit Agricole Charente-Perigord
2012.10 - 2021.03
Estate agent
Leggett Immobilier
2010.01 - 2012.10
Insurance customer service advisor
AXA
2008.04 - 2010.01
Customer service advisor
Holiday Aquitaine
2000.08 - 2008.04
Sales director
Station Garage
1992.06 - 2000.08
GCSEs - Maths, English, Computer Science & French
Homefield School