Summary
Overview
Work history
Education
Skills
Volunteer Roles – Samaritans
Affiliations
Timeline
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Richard Walker

Halesworth,Suffolk

Summary

Reliable professional with expertise in process optimization, chemical compliance, and risk assessment. Strong attention to detail ensures adherence to quality assurance and environmental standards. Proficient in Microsoft Office and Oracle, with a track record in data analysis and operational documentation. Committed to enhancing operational efficiency while prioritizing safety and compliance.

Overview

13
13
years of professional experience
6038
6038
years of post-secondary education

Work history

Treatment Works Controller (Day)

Northumbrian Water Group
02.2022 - 01.2026
  • Assisted in monitoring and operating water treatment processes to maintain supply of high-quality drinking water.
  • Conducted routine water quality tests and documented results to identify anomalies.
  • Supported management of chemical stock levels and ensured adherence to water quality standards.
  • Followed health and safety procedures and completed risk assessments to maintain high standards of housekeeping.
  • Updated QEMS records and ensured timely equipment calibration.
  • Reported and prioritised plant faults while aiding in fault-finding and planned preventative maintenance.
  • Managed SCADA systems, responded to alarms, and performed routine toxic gas cylinder changes.
  • Provided operational data to internal teams and external organisations.
  • Ensured environmentally compliant plant operations and maintained site security.

Lampshade Maker

Katrina Kingdom Ltd
01.2013 - 02.2022
  • Produced high-quality lampshades using card, parchment, plastic and fabric.
  • Selected frames, cut materials to size and assembled shades using adhesives and wire frames.
  • Managed stock levels and prioritised production tasks to maintain workflow across the team.
  • Balanced simple and complex orders to ensure timely completion and consistent quality.
  • Handled customer orders, quotes, requests and sales when required.
  • Improved overall efficiency by developing and implementing new production processes.

Education

NVQ Level 3 - Water Treatment

WITPT

A Levels -

Bungay High School
Bungay, Suffolk

GCSEs -

Bungay High School
Bungay, Suffolk

Skills

  • Strong attention to detail
  • Excellent observation skills
  • Good time management
  • Effective team player
  • Highly reliable and hardworking
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and Outlook
  • Process optimisation
  • Chemical compliance
  • Risk assessment
  • Data analysis

Volunteer Roles – Samaritans

  • Lowestoft & Waveney Samaritans, Branch Director, 2018, 2020, Oversaw day-to-day branch operations and managed the branch shop., Delegated responsibilities to deputy directors and ensured effective leadership across the charity.
  • Lowestoft & Waveney Samaritans, Deputy Director – Training, Trained new volunteers and maintained ongoing skills development for existing volunteers., Delegated tasks to a small training team and ensured training quality across the branch.
  • Lowestoft & Waveney Samaritans, Regional Trainer, Delivered additional training to volunteers across the Eastern region., Supported branches with specialist training not delivered at local level.
  • Lowestoft & Waveney Samaritans, Listening Volunteer, 2010-06, 2020-08, Provided emotional support to callers in line with Samaritans’ values and practices.

Affiliations

  • Beekeeping
  • Running
  • Travel
  • Films
  • Reading
  • Boardgames

Timeline

Treatment Works Controller (Day)

Northumbrian Water Group
02.2022 - 01.2026

Lampshade Maker

Katrina Kingdom Ltd
01.2013 - 02.2022

NVQ Level 3 - Water Treatment

WITPT

A Levels -

Bungay High School

GCSEs -

Bungay High School
Richard Walker