Richard Surtees
Newcastle upon Tyne
Summary
Reliable professional with a strong work ethic and excellent time management skills. Detail-oriented with a proven ability to maintain a clean and organized environment. Capable of working independently or collaboratively within a team. Consistently demonstrates a positive attitude in all tasks.
Overview
3
3
years of professional experience
Work History
Apprentice Plumber
EcoFuture
05.2023 - 08.2025
- Coordinated with other tradespeople to ensure seamless integration of plumbing systems with electrical and structural components.
- Supported plumbers in repairing or replacing pipes and components by executing tasks, including [Task] and [Task].
- Performed inspections of plumbing systems to identify faults and leaks, promptly fixing issues.
- Skilfully soldered and fitted pipes, fixtures, and other plumbing components with precision, ensuring lasting durability.
- Cut, welded and assembled pipes, fittings and fixtures with precision.
- Set out and installed hot and cold water systems and associated equipment.
- Completed all plumbing capabilities efficiently for excellent customer service.
- Inspected plumbing infrastructure to detect and troubleshoot faults.
General Hotel Assistant
Novotel Hotel
09.2022 - 05.2023
- Vacuumed, swept and mopped floors to remove debris and maintain cleanliness and sanitation standards.
- Collaborated with hotel teams to create exceptional and enjoyable experiences for guests.
- Maintained excellent guest satisfaction by assisting guests with tasks, promptly dealing with requests and solving complaints.
- Maintained excellent guest satisfaction by helping with luggage and package needs.
- Monitored inventory levels of hotel supplies, placing orders as necessary to avoid shortages.
- Immediately responded to guest concerns and requests to resolve issues and support smooth and positive communications.
Education
City and Guilds Level 2 - Plumbing
Gateshead College
Gateshead2024
GCSEs - Maths
Walbottle Academy
2021
GCSEs - English Language
Walbottle Academy
2021
GCSEs - English Literature
Walbottle Academy
2021
Skills
- Team collaboration
- Attention to safety
- Problem solving
- Time management
Hobbies and interests
- Football
- Darts
- Gaming
- Socialising with friends
Timeline
Apprentice Plumber
EcoFuture
05.2023 - 08.2025
General Hotel Assistant
Novotel Hotel
09.2022 - 05.2023
City and Guilds Level 2 - Plumbing
Gateshead College
GCSEs - Maths
Walbottle Academy
GCSEs - English Language
Walbottle Academy
GCSEs - English Literature
Walbottle Academy