Richard Sullvan

Responsible for the sales and operation of Grant and Stone's electrical wholesale branch in Harrow, currently turning over £2.5M a year, managing a team of 6 full time staff.

• Improved branch productivity by implementing efficient work schedules.
• Developed and implemented strategies for increased customer satisfaction.
• Managed daily operations to ensure smooth running of the branch.
• Fostered a positive work environment, improving overall team morale.
• Responsible for sales, procurement, stock and the fleet of transport, actively involved in all of these areas

• Created new sales opportunities through the opening of new trade accounts
• Managed a large portfolio of accounts to develop and maintain long-term customer relationships.
• Increased brand visibility with strategic marketing campaigns and tactics.
• Developed sales strategies for higher profit margins.

• Managed a portfolio of customers, developing both the sales and the relationships
• Responsible for introducing new customers to the business, primarily through the opening of trade accounts.
• Worked on national accounts, introducing them to contractors from my own portfolio, to get them on their approved contractors list.