Richard Porter
Helpringham,Lincs
Summary
A highly motivated and organised professional with a proven track record in problem-solving and team building. Demonstrates resourcefulness and an in-depth knowledge of the needs of contract customers, leveraging experience gained from similar projects to achieve mutually beneficial outcomes. Skilled in networking and working with customers to enhance efficiencies, with a strong understanding of Wolcen. Committed to driving success through effective collaboration and strategic planning.
Overview
11
11
years of professional experience
Work history
Branch Manager
Wolseley
Peterborough, Cambs
08.2021 - 06.2026
- Fostered a positive work environment, improving overall team morale.
- Reviewed and analysed sales data to identify growth opportunities.
- Maintained inventory levels to meet customer demand without excess stockholding.
- Developed and implemented strategies for increased customer satisfaction.
- Oversaw recruitment process, ensuring selection of competent staff members.
- Provided excellent customer service, securing client loyalty.
- Developed and launched a new set of Metrics to reflect the unique purpose of the branch
- Managed and reduced "Outstanding Debt" by working with customers and adopting a "Right First Time" approach
- Developed the team to become more Health & Safety conscious and raise standards within the branch
- Identified and developed "New Markets".
Project Lead
PTS Plumbing Trade Supplies
Nationally
05.2015 - 08.2018
- Created detailed project schedules, ensured timely completion of tasks.
- Conducted regular review meetings to assess progress against planned activities and timelines.
- Identified potential challenges with strategic planning and proactive problem-solving approaches.
- Defined clear objectives for each stage of the project to ensure alignment with business goals.
- Focused on continuous improvement by regularly reviewing processes, tools, and techniques used in projects.
- Initiated process improvements; streamlined workflow and increased efficiency.
- Drove successful project implementation by liaising with other department heads.
- Managed resource allocation, ensuring optimal usage of manpower and materials.
- Achieved seamless communication with stakeholders through regular status updates and feedback sessions.
- Delegated tasks efficiently; enhanced overall team productivity.
- Implemented change management strategies to ensure seamless transitions.
- Investigated and resolved challenges related to project scope and requirements.
- Implemented H&S policy and procedures, eliminating accidents and incidents.
Skills
- Problem-solving
- Team building
- Resourcefulness
- Knowledge of Wolcen
- In depth knowledge of the needs of Contract Customers
- Experience gained fulfilling similar projects in another company
- Highly organized
- Highly motivated
- Good at Networking
- Good at working with customers to achieve mutually beneficial outcomes to achieve better efficiencies
Timeline
Branch Manager
Wolseley
08.2021 - 06.2026
Project Lead
PTS Plumbing Trade Supplies
05.2015 - 08.2018