Richard Page
Exeter,Devon
Summary
Reliable Assistant Facilities Manager with solid background in overseeing maintenance operations, cleaning operations ensuring safety compliance, and optimising facility efficiency. Skilled in managing vendor relationships, coordinating repairs, and leading teams to deliver exceptional service. Recognised for ability to implement cost-saving measures, streamline processes, and maintain high standards of facility upkeep. Committed to creating productive, safe environments that support organisational goals.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Assistant Facilities Manager
ISS UK
Exeter, Devon
08.2025 - Current
- Coordinated daily operations of maintenance, security, and cleaning teams to consistently uphold facility standards and enhance user satisfaction.
- Managed day-to-day communication with maintenance contractors and service providers, acting as principal site contact.
- Managed comprehensive maintenance and repair programmes for all facility equipment, minimising downtime.
- Supervised facilities staff, promoting a collaborative culture that improved team engagement and service delivery.
- Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
- Conducted regular health and safety audits, implementing recommendations to uphold safety standards.
- Implemented health and safety protocols, reducing workplace accidents and promoting a safe environment.
- Responded to emergencies by coordinating appropriate resources and services to keep everyone safe.
- Conducted regular facility inspections to identify necessary repairs and maintenance, promptly addressing issues.
- Coordinated with external contractors for specialised maintenance tasks, overseeing quality and timeliness.
- Supervised cleaning and maintenance staff, fostering a culture of excellence and accountability.
- Supervised external facility contractors for service consistency and standards.
- Ensured compliance across four Defra sites in the Devon region, maintaining operational standards and regulatory requirements.
- Conducted audits to ensure compliance with operational standards and identify areas for improvement. and checks to secure office compliance with current legislation.
- Conducted risk assessments to identify potential issues and developed strategies to mitigate risks.
- Developed emergency preparedness plans, enhancing response capabilities for various scenarios.
- Developed emergency response plans, ensuring preparedness for unforeseen incidents and minimising disruptions.
- Liaised with government and local authorities to maintain legal compliance.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Oversaw refurbishment projects, managing timelines and ensuring minimal disruption to facility operations. and renovation projects, overseeing timelines and ensuring minimal operational interference.
- Spearheaded sustainability initiatives, resulting in the facility's enhanced environmental performance.
- Led sustainability initiatives, integrating eco-friendly practices into facility operations to reduce environmental impact.
- Solved problems and offered solutions to maintain and satisfy facility users.
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
- Led sustainability initiatives, integrating eco-friendly practices into facility operations to reduce environmental impact.
- Supervised cleaning and maintenance staff, fostering a culture of excellence and accountability.
Administrator , Post Room , Maintenance
ISS UK Previously Mitie & Interserve
Exeter, Devon
11.2019 - 08.2025
- Sorted internal/external post and parcels, managed Royal Mail/courier collections, operated franking machine and online business account, ensured building security, checked room bookings, set up seminar rooms, conducted contractor inductions, created and receipted purchase orders, monitored Maximo/Tririga maintenance schedules, reported reactive maintenance, and allocated work orders to maintenance teams, while attending site meetings and operational calls.
- Acted as Assistant Facilities Manager, overseeing administration and contractor permits while supporting PPMs, cleaning operations, and reporting reactive maintenance for three Government sites.
- Administered operations for Defra contract, ensuring smooth workflow and compliance with internal processes.
- Served as ISS voice champion for Devon and Cornwall, facilitating communication between staff and management.
Warehouse Operative / Order Picker
Lidl Distribution Centre
Exeter
08.2019 - 11.2019
- Picked store orders using headset to ensure accuracy and efficiency, Operated store picking-trucks for effective order fulfilment, Performed general cleaning duties to maintain a safe and organised work environment, Ensured compliance with health and safety regulations in the workplace,Assisted in distribution tasks to ensure timely delivery of products
Assistant caretaker/ground maintenance/operative
Chamonix estates Group
Exeter
07.2018 - 07.2019
- Maintained grounds through gardening, mowing, and pruning, enhancing aesthetic appeal and overall upkeep.
- Performed maintenance, gardening, and cleaning tasks on private estates.
- Coordinated waste disposal and recycling initiatives, ensuring a clean and sustainable environment.
- Inspected fire safety provisions and equipment, ensuring safety and security of facilities, thereby enhancing preparedness for urgent situations.
Facilities assistant/driver/mailroom/cleaner
University of Exeter
Exeter
01.2004 - 07.2018
- Drove various fleet vehicles up to 3.5 tonnes, ensuring timely and safe transportation, Fleet vehicle service and M.O.T and minor repairs co-ordinator, Building security and lock ups, Prepared and arranged rooms for events and meetings, Completing all job requests, Performed routine cleaning tasks across various areas, Operated different types of machinery for tasks, Handling parcels of U.K and International, Use of franking machine, Conducted regular maintenance tasks to ensure functionality, Reporting general maintenance Issues, Supporting graduation and exams events, Supporting all seminars, conference and open days, Handled front desk operations, providing excellent service while greeting visitors and managing inquiries, Streatham campus, St Luke's campus, Delivering to Penryn campus
Depot technician
PHS Group
Exeter
12.2001 - 01.2004
- Prepared stock for fleet vehicles to ensure operational readiness, Washed and cleaned fleet vehicles to uphold company standards, Maintained cleanliness of depot facilities to create a safe and efficient working environment, Operating Industrial machinery, Warehouse supervisor
- Maintained clean, tidy working areas for optimum health and safety within build areas.
- Operating Industrial machinery
- Warehouse supervisor
Warehouse Supervisor
TAM Marketing Ltd
Exeter, Devon
04.2000 - 11.2001
- Received goods in, ensuring accurate documentation and inventory levels., Delivering goods out, Loading and unloading vehicles, Stock audits, Filling 205 litre chemical barrels with appropriate chemicals, Coordinated movement and storage of stock, optimising space utilisation., Replenishing store shop, Assisted customers with inquiries and provided product information, enhancing customer satisfaction.
- Received goods in, ensuring accurate documentation and inventory levels.
- Delivering goods out, Loading and unloading vehicles, Stock audits, Filling 205 litre chemical barrels with appropriate chemicals, Coordinated movement and storage of stock, optimising space utilisation.
- Replenishing store shop, Assisted customers with inquiries and provided product information, enhancing customer satisfaction.
Forklift truck driver
Wickes Home Improvement plc
Exeter
09.1995 - 03.2000
- Coordinated daily warehouse operations to support efficient workflow., Operated counterbalance and reach forklift trucks for loading and unloading vehicles, optimising space and safety., Counterbalance and reach forklift truck, Picked customer orders and deliveries, Performed general shop floor duties, contributing to overall operational effectiveness., Information desk clerk and cashier duties.
- Located and moved stock throughout warehouses using forklifts, pallets and crates.
- Transported and stacked loads, prioritising load safety and security.
- Worked quickly to handle goods movements and meet continuous transport demands.
Education
GCSE -
St James-Exeter City Centre
Exeter, Devon01-1995
Skills
- Facility maintenance
- Maintenance management
- Health and safety management
- Risk assessments
- Safety regulations
- Safety compliance
- Emergency planning
- Fire safety procedures
- Compliance assessment
- Facility inspections
- Logistics coordination, Transportation logistics, Janitorial operations, Mail processing
- Maximo scheduling
- Tririga administration
- PPM coordination
- Contractor management
- Project coordination
- Office Administration (10 years)
- Reception/office admin (10 years)
- Customer support
- Client liaison
- Customer satisfaction
- Team leadership
- Staff management
- Problem solving
- Stakeholder liaison
- Time management
Certification
- IOSH managing safely
- Fire awareness
- Permit to work
- Working at height
- Fire warden
- Coupa creating purchase requisitions
- Coupa purchase orders modification
- Coupa Modules Coupa goods receipting to
- Open University Developing Team +Leader Skills
- Open University Risk Management
- Customer service
- Action counters terrorism awareness
- Certificate of in house training on use of X-ray machines
- Certificate of training tail lift pillar 500kg @ 500mm
- BICS Cleaning operators proficiency certificate
- Certificate of basic training reach truck operator
- Certificate of basic training counterbalance truck operator
- City& Guilds NVQ Wholesaling, Warehousing & Stores level 2
- City& Guilds NVQ Wholesaling Warehousing &Stores level 1
- Legionella awareness & temperature monitoring training
- Water safe
- Asbestos Awareness
Awards
ISS Gem award April 2025, Mitie star award March 2024, Mitie star award August 2023, Mitie star award June 2023, Mitie star award September 2022, Interserve Anytime values award May 2020
Additional information
- Additional Information
- I have a family of four my wife Donna who also works for ISS and Ryan & Nathan my adult lads plus a dog called sunny, My Hobbies are :
- Following football, Cooking/baking, Collecting football memorabilia, Collecting model ships, Gardening at my allotment, Cleaning, Walking the dog, Watching films at the cinema, Meeting friends, I'm currently enrolled in business and management courses funded by myself with the open university to develop and improve myself going forward which I study in my own time.
- Any other information available on request
- Any other certificate available on request
- References available on request.
- Kind Regards
- Richard
Timeline
Assistant Facilities Manager
ISS UK
08.2025 - Current
Administrator , Post Room , Maintenance
ISS UK Previously Mitie & Interserve
11.2019 - 08.2025
Warehouse Operative / Order Picker
Lidl Distribution Centre
08.2019 - 11.2019
Assistant caretaker/ground maintenance/operative
Chamonix estates Group
07.2018 - 07.2019
Facilities assistant/driver/mailroom/cleaner
University of Exeter
01.2004 - 07.2018
Depot technician
PHS Group
12.2001 - 01.2004
Warehouse Supervisor
TAM Marketing Ltd
04.2000 - 11.2001
Forklift truck driver
Wickes Home Improvement plc
09.1995 - 03.2000
GCSE -
St James-Exeter City Centre