Richard Oxley
HGV CLASS 1
Hemel Hempstead,HRT
Summary
Correctional Officer offers 22 years history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Experienced HGV driver with background in managing high-volume HGV deliveries across rural and urban areas. Knowledgeable about vehicle maintenance and conducts full inspections prior to loading. Regularly exceeds delivery turnaround times through careful route planning.
Overview
43
43
years of professional experience
Work history
Driver Technician
John Lewis & Partners
Milton Keynes, Buckinghamshire
2025.02 - Current
- Preserved excellent vehicle condition via systematic inspections and preventative maintenance.
- Mitigated delay risks by actively monitoring traffic reports before setting out for deliveries.
- Assisted in loading and unloading goods, reducing time spent at each stop.
- Adhered to traffic laws at all times, contributing to impeccable driving record.
- Ensured timely deliveries by strictly adhering to delivery schedules and routes.
- Managed paperwork related to deliveries effectively, ensuring complete documentation for all transactions.
- Enhanced customer satisfaction with professional and courteous service during pickups and drop-offs.
- Kept accurate driving hours records and complied with tachograph laws.
- Managed high-volume HGV deliveries across rural areas, manoeuvring vehicles effectively in tight spaces.
Part Time HGV class 1 driver
Agencies and Harlige Companies in the Uk
, Hertfordshire
2023.05 - 2025.02
- In date with CPC and ADR Tankers.
- In date with Health and Safety and Manual Handling.
- Secured loads effectively to prevent damage during transit.
- Worked with Flat bed trailers as well as side curtains trailers.
- Ensured timely delivery by adhering strictly to schedules and routes.
- Enhanced vehicle longevity with regular maintenance checks and servicing.
- Maintained safety standards for the benefit of self, cargo and other road users.
- Conducted thorough pre-trip inspections to prevent on-road mechanical breakdowns.
- Demonstrated excellent customer service skills whilst interacting with clients at delivery points.
- Operated HGVs according to UK road laws and regulations, guaranteeing safe use.
- Delivered goods promptly, ensuring customer satisfaction and repeat business.
- Collected and returned HGVs to and from depots, maintaining good timekeeping across shift changes.
Prison Officer
Prison Service
Hemel Hempstead, United Kingdom
2002.07 - 2025.02
- Enhanced inmate rehabilitation by implementing educational and vocational programs.
- Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
- Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
- Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
- Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
- Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
- Participated in ongoing training courses for continuous professional development in correctional practices.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Coordinated with other law enforcement personnel to exchange information.
- Adhere with Health safety at work, and Health and hygiene.
- Comply with fire safety. Ensuring that fire equipments and Alarms are up to date with security and usage.
- Maintaining and managing Cleaning teams insuring a high standard of cleanliness.
- Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
Dispatche,Warehouse Supervisor
John Lewis & Partners
Dartford, United Kingdom
1998.02 - 2002.07
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Conducted regular reviews of operations and identified areas for improvement.
Security Supervisor
Sandy Lane Hotel
Barbados
1995.09 - 1998.02
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Implemented proactive strategies like undercover surveillance actions resulting in early detection and prevention of potential security risks.
- Promoted a culture of safety awareness within the organization by organizing events and awareness campaigns highlighting best practices for personal protection while onsite.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Responded swiftly to security incidents and effectively resolved security issues.
- Kept team compliant with security protocols and appearance standards.
- Supervised team of 25 security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Determined security budgets and identified opportunities to optimize resource utilization.
Soldier
British Army
Dortmund, Germany
1983.07 - 1994.02
- Trained to a High standard of security and personal protection.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Making on the spot decision to improve a scenarios outcome.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Trained in small arms, anti-armor and indirect fire weapons.
- Operated surveillance radar, communication systems and identification equipment.
- Responded to and assisted in medical emergencies.
- Carrying out duties as a none commissioned officer.
- Upheld high standards of professionalism both on-and off-duty representing the British military with honor at all times.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Carrying out duties as a team leader in maintaining and supporting a team of soldiers.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Increased unit readiness by regularly assessing personnel performance and providing constructive feedback for improvement.
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Excelled in specialized training courses to enhance technical expertise in specific areas of military operations.
Education
No Degree - CSE's
Cornwall Comprehensive School
BAOR Dortmund, GermanySkills
- Inmate Supervision
- Security Procedures
- Crisis Management
- First Aid Training
- De-Escalation Techniques
- Self-defense techniques
- Physical Fitness
- Patience and Tolerance
- Inmate monitoring
- Records Management
- CCTV Monitoring
- Safety and security enforcement
- HGV class 1 licence
- Tachograph management
- Vehicle maintenance
- Load securing
- Health and safety compliance
- Hazard perception
- Manual handling
- Digital tachograph usage
- Cargo loading and unloading
- Traffic law awareness
- Knowledge of transport procedures
- Hazardous materials handling
- First aid trained
- Night driving expertise
- Extensive motorway driving experience
- Experience with multi-drop deliveries
- Skills in refrigerated transportation
Timeline
Driver Technician
John Lewis & Partners
2025.02 - Current
Part Time HGV class 1 driver
Agencies and Harlige Companies in the Uk
2023.05 - 2025.02
Prison Officer
Prison Service
2002.07 - 2025.02
Dispatche,Warehouse Supervisor
John Lewis & Partners
1998.02 - 2002.07
Security Supervisor
Sandy Lane Hotel
1995.09 - 1998.02
Soldier
British Army
1983.07 - 1994.02
No Degree - CSE's
Cornwall Comprehensive School