Richard Murray
Peterborough,Cambridgeshire
Summary
Dynamic and detail-oriented professional with a strong foundation in problem solving, communication, and organisational skills. Demonstrates exceptional time management and self-motivation, complemented by a positive attitude and the ability to motivate others. Proficient in computer literacy and embracing new technology, with a proven track record in staff management and customer service excellence. Adept at decision making, active listening, and creative thinking, with experience in employee training and delivering outstanding written and verbal communication. Committed to leveraging these skills towards achieving career goals in a challenging environment.
Overview
11
11
years of professional experience
Work history
Supervisor
Menkind
Peterborough, Cambridgeshire
10.2024 - Current
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Operated cash registers with accuracy and processed cash and card transactions.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Supervisor
JD Sports
Cambridge, Peterborough
09.2023 - 10.2024
- Managed daily operations to increase productivity.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Coordinated with other supervisors to maintain consistency across shifts.
- Making sure all KPIs were met
- Supported team by demonstrating respect and willingness to help.
- Handled cash transactions, ensuring accuracy and security.
- Managed daily cash transactions for accurate end of day reports.
- Consistently arrived at work on time and ready to start immediately.
Sales Assistant
Game
Peterborough, Cambridgeshire
03.2019 - 09.2022
- Built strong relationships with regular customers for repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Assisted customers with product selection for optimal satisfaction.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers in locating specific items to boost satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Temporary LNER rail replacement
01.2018 - 01.2020
- Guild passengers to the appropriate platforms and give the assistance required to help aid them for their journeys
- Having extensive knowledge of the rail work and maintenance to comfort the passengers
- Car park management
Mentoring
The Voyager Academy
Peterborough, Cambridgeshire
01.2014 - 01.2016
- Point of contact to listen/discuss matters
- Discussing methods/options of dealing with incidents
- Reporting incidents to my supervisory key worker
- Mediate/lead sessions of discussion/dramatized role play with both bully and bullied person under safeguard of supervision of appointed school key worker
- Listened actively to mentees' concerns, goals and challenges, providing empathetic understanding and personalised guidance.
- Shared personal experiences and insights to offer valuable lessons learned and demonstrate practical application of knowledge and skills.
- Provided constructive feedback and guidance during setbacks, helping mentees overcome challenges, learn from mistakes and develop resilience.
Stock Control Assistant
Marks & Spencer (Warehouse)
Peterborough
03.2015 - 06.2015
- Manual rotation of stock from warehouse storage for front store
- Monitoring stock dates
- Log any out of date stock
- Identifying damaged stock and report to supervisor for decision on action to be taken
Education
Robotics Level One - undefined
Princes Trust
02.2017 - 07/2017
GCSE - English, Maths
Voyager Academy
01.2001 - 01/2016
Robotics Level Two - undefined
Princes Trust
Skills
- Problem solving
- Attention to detail
- Strong communication skills
- Time management
- Organisational skills
- Self-motivation
- Motivating others
- Computer literacy
- Embracing new technology
- Positive attitude
- Decision making
- Staff management
- Customer services excellence
- Active listening
- Creative thinking
- Employee training
- Written and verbal communication
- Attention to Detail
Custom
I am a very sociable person so enjoy spending time with my family and friends. I enjoy rugby, basket ball, cooking, concerts and computer games. Keen on improving my work and social skills.
Timeline
Supervisor
Menkind
10.2024 - Current
Supervisor
JD Sports
09.2023 - 10.2024
Sales Assistant
Game
03.2019 - 09.2022
Temporary LNER rail replacement
01.2018 - 01.2020
Robotics Level One - undefined
Princes Trust
02.2017 - 07/2017
Stock Control Assistant
Marks & Spencer (Warehouse)
03.2015 - 06.2015
Mentoring
The Voyager Academy
01.2014 - 01.2016
GCSE - English, Maths
Voyager Academy
01.2001 - 01/2016
Robotics Level Two - undefined
Princes Trust
Similar Profiles
Wassim ZarkdenWassim Zarkden
Retail sales assistant at MenkindRetail sales assistant at Menkind
Beatrice HodgsonBeatrice Hodgson
Group IT Project Manager(Contract) at Gravity MediaGroup IT Project Manager(Contract) at Gravity Media
Robert LibrantRobert Librant
Despatch operative at AliaxisDespatch operative at Aliaxis
Kanishk MehtaKanishk Mehta
Associate Consultant at Tata Consultancy ServicesAssociate Consultant at Tata Consultancy Services
Mark LeeMark Lee
Demand Hub Call Handler at Cambridgeshire ConstabularyDemand Hub Call Handler at Cambridgeshire Constabulary