Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Richard Lewis

Llanelli

Summary

Organised and a dedicated hard worker, looking to put his skills to good use and to learn some more along the way. With experience in customer service environments,

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Member

Burger King
Llanelli
09.2025 - Current
  • Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
  • Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
  • Completed cleaning and serving tasks to high-quality standards.
  • Worked within variety of kitchen stations, including food prep, cooking and dishwashing.

Bar Associate

J.D WETHERSPOONS
Llanelli, Carmarthenshire
04.2025 - 07.2025
  • Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
  • Processed cash, credit card and voucher payments using POS terminals.
  • Advised senior staff of stock and produce shortages.
  • Delivered quality food and beverage service to numerous guests

Customer advisor (PART TIME - SEASONAL)

ARGOS
Llanelli, Carmarthenshire
10.2024 - 12.2024
  • Successfully managed customer issues with effective and efficient solutions.
  • Managed cash and till operations such as refunds, purchases and item retrieval
  • Built rapport with customers through courteous and professional communication.nt, details and availability.

Waiter and Kitchen Assistant (work experience)

Coleg Sir Gar
Carmarthen, Carmarthenshire
09.2019 - 07.2020
  • Took customers orders, making sure to take allergens into consideration and to propose alternatives if the need arise.
  • Prepared the restaurant, carefully laying tables, and making sure there were enough tables and chairs to accommodate the known incoming customers.
  • Made sure to sterilise all kitchen equipment and surfaces in order to maintain Health and Safety protocol.

Education

Pearson BTEC Level 1 Introductory Diploma - Public Services

Coleg Sir Gar
2021

GCSEs - English

Bryngwyn comprehensive school
2019

GCSEs - Maths

Bryngwyn Comprehensive School
2019

Skills

  • Customer Service
  • COSHH Knowledge
  • Cash Handling
  • Retail experience
  • Upbeat, outgoing and positive
  • Cleaning requirements
  • Effective sales techniques
  • Time Management
  • Product Knowledge
  • Team Work
  • Responsible
  • Heavy lifting

References

Argos

Awaiting reference from Argos

Mags Walters - Former Tutor

Email: mags.walter@colegsirgar.ac.uk

Address: Graig Campus, Sandy Rd, Llanelli SA15 4DN

Certification

  • Retail Sales Foundation

Timeline

Crew Member

Burger King
09.2025 - Current

Bar Associate

J.D WETHERSPOONS
04.2025 - 07.2025

Customer advisor (PART TIME - SEASONAL)

ARGOS
10.2024 - 12.2024

Waiter and Kitchen Assistant (work experience)

Coleg Sir Gar
09.2019 - 07.2020

Pearson BTEC Level 1 Introductory Diploma - Public Services

Coleg Sir Gar

GCSEs - English

Bryngwyn comprehensive school

GCSEs - Maths

Bryngwyn Comprehensive School
Richard Lewis