Richard Lewis
Llanelli
Summary
Organised and a dedicated hard worker, looking to put his skills to good use and to learn some more along the way. With experience in customer service environments,
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Burger King
Llanelli
09.2025 - Current
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Completed cleaning and serving tasks to high-quality standards.
- Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
Bar Associate
J.D WETHERSPOONS
Llanelli, Carmarthenshire
04.2025 - 07.2025
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Processed cash, credit card and voucher payments using POS terminals.
- Advised senior staff of stock and produce shortages.
- Delivered quality food and beverage service to numerous guests
Customer advisor (PART TIME - SEASONAL)
ARGOS
Llanelli, Carmarthenshire
10.2024 - 12.2024
- Successfully managed customer issues with effective and efficient solutions.
- Managed cash and till operations such as refunds, purchases and item retrieval
- Built rapport with customers through courteous and professional communication.nt, details and availability.
Waiter and Kitchen Assistant (work experience)
Coleg Sir Gar
Carmarthen, Carmarthenshire
09.2019 - 07.2020
- Took customers orders, making sure to take allergens into consideration and to propose alternatives if the need arise.
- Prepared the restaurant, carefully laying tables, and making sure there were enough tables and chairs to accommodate the known incoming customers.
- Made sure to sterilise all kitchen equipment and surfaces in order to maintain Health and Safety protocol.
Education
Pearson BTEC Level 1 Introductory Diploma - Public Services
Coleg Sir Gar
2021
GCSEs - English
Bryngwyn comprehensive school
2019
GCSEs - Maths
Bryngwyn Comprehensive School
2019
Skills
- Customer Service
- COSHH Knowledge
- Cash Handling
- Retail experience
- Upbeat, outgoing and positive
- Cleaning requirements
- Effective sales techniques
- Time Management
- Product Knowledge
- Team Work
- Responsible
- Heavy lifting
References
Argos
Awaiting reference from Argos
Mags Walters - Former Tutor
Email: mags.walter@colegsirgar.ac.uk
Address: Graig Campus, Sandy Rd, Llanelli SA15 4DN
Certification
- Retail Sales Foundation
Timeline
Crew Member
Burger King
09.2025 - Current
Bar Associate
J.D WETHERSPOONS
04.2025 - 07.2025
Customer advisor (PART TIME - SEASONAL)
ARGOS
10.2024 - 12.2024
Waiter and Kitchen Assistant (work experience)
Coleg Sir Gar
09.2019 - 07.2020
Pearson BTEC Level 1 Introductory Diploma - Public Services
Coleg Sir Gar
GCSEs - English
Bryngwyn comprehensive school
GCSEs - Maths
Bryngwyn Comprehensive School