Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Work Availability
Quote
Timeline
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Richard Kiyaga

Computer Scientist
London,LND

Summary

Encouraging team manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance team engagement and boost performance.

A goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 7 years of extensive leadership experience in the health and social Care. A committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Overview

2
2
years of professional experience
14
14
years of post-secondary education
2
2
Certifications

Work History

Team Leader Manager

TLC (Cuffley Manor Care Home)
London
02.2020 - Current
  • Currently working at cuffley care home as team leader. As team leader, i Provide leadership to the team acting as a positive role model at all times. manage rotas on a daily basis, Lead the shift, ensuring staff given support that follows individual’s care plans and daily support plans. provision of effective supervision to Seniors and Support Workers when needed. Provide on call cover as arranged by Home Manager, working within on call guidance. Ensure good team working, motivate, support and mentor staff when needed. At each shift ensure, team members encouraged to complete all necessary paperwork to acceptable standard and sign off.
  • I was employee of the month March ‘’Team member of the month award for excellence’’.
  • I drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • I administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • My experience in this role following training has equipped me with Health and social values like equality, inclusion and person-centred approach, and a good understanding of legislations and code of practice required in a care set up. And I was a support worker at East Side Care Home for 3 years. During my tenure, I embraced working with culturally diverse clients and those for whom communication is challenging. I am a very patient person with great empathy and a with a genuine desire to assist.
  • I am responsible for running and manage website for my community for 3 years.

Education

Master of Science - Computer Science

ANGLIA RUSKIN UNIVERSITY
England
01.2022 - Current

No Degree - Certificate Oracle & SQL Programming

CITY UNIVERSITY LONDON
London, England
08.2012 - 07.2022

Bachelor’s Degree in Information Technology - Information Technology

NKUMBA UNIVERSITY
Uganda
01.2006 - 04.2008

No Degree - Level 3 Diploma in Health And Social Care (QCF)

MAJESTIC COLLEGE LONDON
London, England
02.2014 - 02.2015

Skills

  • Staff Management
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets

of which my community is using.

  • Achieved ’'Team member of the month award for excellence’’. through effectively assisting residents with severe dementia breakdown and residents with challenging behaviour.
  • Achieved an award by introducing a website application to my community.
  • Supervised team of 10 staff members for 2 weeks, as i am an in house moving and manual handling trainer for the company i work for in addition with other responsibilities as a Team manager.

Software

  • Website Design,
  • Graphics Design,
  • Intermediate Computer programming
  • Average Networking and security

Certification

  • TQUK Level 2 Certificate in Principles of Team Leading (RQF)

Interests

  • Exploring technologies
  • Adventure and research
  • Listening to music
  • Travelling and meeting new people
  • Gardening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

  • Safeguarding and protection of Adults
03-2022

Master of Science - Computer Science

ANGLIA RUSKIN UNIVERSITY
01.2022 - Current
  • TQUK Level 2 Certificate in Principles of Team Leading (RQF)
07-2020

Team Leader Manager

TLC (Cuffley Manor Care Home)
02.2020 - Current

No Degree - Level 3 Diploma in Health And Social Care (QCF)

MAJESTIC COLLEGE LONDON
02.2014 - 02.2015

No Degree - Certificate Oracle & SQL Programming

CITY UNIVERSITY LONDON
08.2012 - 07.2022

Bachelor’s Degree in Information Technology - Information Technology

NKUMBA UNIVERSITY
01.2006 - 04.2008
Richard KiyagaComputer Scientist