Richard Hussey
Houghton le Spring,Tyne and Wear
Summary
Results-driven Goods In Manager with over 20 years in logistics, manufacturing, and transport operations. Led large teams to enhance operational efficiency and drive continuous improvement. Expertise in stock control and supply chain coordination, prioritising accuracy and safety while fostering strong relationships across all levels.
Overview
26
26
years of professional experience
Work History
Goods In Manager
Caw Ingredients
05.2017 - Current
- Led a team of 38 staff, increasing productivity by ~20%
- Improved stock accuracy to 99%+
- Reduced goods-in processing time by 25%
- Cut issue resolution time by 30% through better cross-team communication
- Managed end-to-end goods-in operations in high-volume manufacturing
Engineering Sales
Crossling
09.2015 - 05.2017
- Increased quotation conversion rates by 15%
- Reduced quote turnaround time by 20%
- Built strong relationships leading to repeat business
Office Supervisor
Nicholson’s Transport
02.2012 - 09.2015
- Improved vehicle utilisation by 15%
- Reduced delivery delays by 20%
- Managed transport planning operations and customer service delivery
Senior Stock Controller
Wincanton
10.2001 - 09.2010
- Increased stock accuracy from 95% to 99%
- Improved picking efficiency by 15%
- Supervised staff and maintained high service standards
Customer Service Advisor
Mecca Bingo
03.2000 - 10.2001
- Provided personalised customer service to enhance customer satisfaction
- Maintained 100% accuracy in cash handling
- Trusted key holder
Skills
- Team Leadership & Staff Management
- Supply Chain & Warehouse Operations
- Stock Control & Inventory Accuracy
- Continuous Improvement & Process Optimisation
- Health & Safety Compliance
- Investigation & Disciplinary Procedures
- Warehouse Management
- Transport Planning & Logistics Coordination
- Project management
- Customer relationship building
- Stock control
- Cross-team collaboration
Timeline
Goods In Manager
Caw Ingredients
05.2017 - Current
Engineering Sales
Crossling
09.2015 - 05.2017
Office Supervisor
Nicholson’s Transport
02.2012 - 09.2015
Senior Stock Controller
Wincanton
10.2001 - 09.2010
Customer Service Advisor
Mecca Bingo
03.2000 - 10.2001