Summary
Overview
Work history
Education
Skills
Interests
Additional Information
Timeline
Generic

Richard Hunter

Lutterworth,Leicestershire

Summary

An enthusiastic, dynamic, and highly motivated Train Service Controller who thrives on challenges and responsibility, used to achieving demanding objectives and meeting exacting deadlines, working equally well on own initiative or as part of an effective team. Possessing excellent communication and interpersonal skills with a proven record across a broad aid effective operational planning. Controlling department inventory, ensuring equipment and supplies are always available and within budget. Writing and reviewing on the job training packages, implementing any necessary changes to ensure efficient and effective working practices are employed at all times. Undertaking welfare, disciplinary and administrative actions in accordance with organisational procedures to ensure operational effectiveness. Enthusiastic, motivated, highly adaptive, and eager to learn new skills. A conscientious and efficient team leader or member, achieving goals, meeting deadlines and budgets with a flexible approach to problem solving.

Overview

37
37
years of professional experience

Work history

Train Service controller

GB Railfreight
01.2018 - Current
  • For 24-hour callout cover, being a point of contact for all enquiries
  • Inter-department liaison with other operational departments and outside agencies, both military and civilian
  • Controlling stocks of essential planning documents and maps and charts, and able to carry out audits and monitoring quality control, promoting continual improvement
  • Compilation of departmental statistics for distribution to designated organisations
  • Planning and creating overseas route assistance using Jeppersen route planner and charts and maps, including negotiating the use of foreign government airspace and gaining the necessary diplomatic clearance
  • Planning and tasking helicopter operations, both in the Search and Rescue, and Joint Force Helicopter roles, this includes troop and equipment movements
  • Operation of various railway systems including TOPS, TRUST, IFM, Crew plan and Voyager systems, Communication of plan revisions and other information throughout GB Railfreight, its customers and contractors
  • Supporting the Duty Control Manager & TOPS/Fleet controller with attribution of Level One TRUST Delay Data detailing initial causes of the incident and further monitoring of TRUST delay incidents to ensure reactionary delays are dealt with correctly
  • Liaise with the Duty Control Manager, Engineering Team or Contractor and Network Rail in the event of a train failure or defect to establish the most effective course of action to be taken to minimise disruption, in conjunction with GBRf
  • OSM 120 “Defective On-Train Equipment”
  • Advise GB Railfreight customers as appropriate, and keep the customer informed of developments
  • Coordinate and liaise with the Duty Control Manager, Engineering and Operational on-call managers
  • Manage and control the booking-on arrangements and real-time resourcing of all Train Managers and groundstaff, including recording all reasons for plan deviation or extra hour allocation
  • Monitor traction resources that are in service ensuring that any deviation is fully assessed to ensure most economic use of available traction, with minimal effects on maintenance plans
  • Work in conjunction with all areas of the business to deliver GBRf business safely, and in the most cost-effective way
  • Work with Contract Managers to deliver services where they run late.

Train service controller

Colas Rail
01.2015 - 01.2018
  • Part of a two-person team controlling the company's rail freight services, leasing with train drivers, groundstaff, Network
  • Rail and customers
  • Also covering the on-track machine services when required, Use of TOPS and other Colas Rail computer systems.

Trade Waste Route Planner

Brampton Skip Hire Limited
01.2011 - 01.2015
  • Running three trade waste wagons and their crews on a daily basis, scheduling collection of trade waste and recycling material, booking skip and bulk carrier services for both trade customers and the general public, this includes using the companies computer systems and integrating the new Dataset and Verilocation software, implementing and updating
  • KPIs, keeping track of all the company's recycled bales for export, duties also include administration, daily contact with the company's customer base, and various sections of the business, also sales, helping to raise the company's trade waste income by several hundred thousand pounds in ten months.

Traffic Dispatcher

Biffa Waste Services, Best Connection Agency
01.2011 - 01.2011
  • Working as part of an administration team running the day to day duties of the freight office, this includes trade waste collection and disposal issues for skip tucks, front end loaders, bulk container carriers and general trade waste and recycling vehicles, duties include driver and work shop wages including daily downloads of driver Tachograph's, all aspects of office administration and use of various Biffa computer systems.

Regional Manager

01.2010 - 01.2011
  • Responsible for the county of Cumbria, this includes recruitment, man management, sales, and customer relations, attending weekly management meetings and paying staff wages, tasks involving booking shifts with customers and making sure that a suitably qualified staff member attends requested shifts at the correct location and time.

Home Insulation Surveyor

Marketing Concepts Carlisle
01.2009 - 01.2010
  • Worked as part of a team on door-to-door surveying for Miller Pattison home Insulation Company, Responsibilities including training new recruits, surveying members of the publics homes for loft and cavity wall insulation, agreeing a contract with the customer, arranging a date for fitting, co-coordinating with the fitters to make sure the job is done correctly and following up any complaints.

RAF Career Helicopter, Force Headquarters Tasking Cell, RAF Benson
01.2008 - 01.2009
  • Responsible for the co-ordination and tasking of both Merlin and Puma helicopter fleets, which included sorting all task requests, attending monthly planning meetings, and overseeing all issues with regard to aircraft flying hours and payload efficient use
  • Spent spend several months in Kenya as manager of a joint helicopter operation room with both RAF and Army personnel and spent time in charge of the operations room on the rotary wing operational evaluation unit, carrying out day to day operations tasks.

Mission Planner

RAF Lyneham
01.2007 - 01.2008
  • Mission Planning Cell Station Operations, Responsible for the planning of all overseas routes used by the RAF C130 force; this included use of both maps and charts and the Jeppersen planning system
  • Task involved planning the route to be fuel efficient to allow the aircraft to carry the maximum payload, filling the flight plan and preparing the flight data pack for the Aircrew, ensuring the planned route was entered onto the Mission
  • Planning Aid and the aircrew laptop
  • Also responsible for the section's computer equipment, making sure that it was fully accounted for and updated with the latest navigation information.

Flight Operations Assistant

Operations Flight - DST Leconfield
01.2004 - 01.2007
  • In charge of the flight operations room for SAR operations and training, which included the task of keeping the navigation data fully up to date, tasking the crews to missions, and relaying all information between the aircraft, the rescue co-ordination centre at RAF
  • Kinloss and any civilian authorities involved
  • Also, the manager of two junior personnel, taking care of welfare, administration and the working rota
  • Was flight representative on several station committees all of which were ran by the
  • Army, and in charge of the flight's contribution to charity, making sure a large cheque was presented annually to the
  • Candlelighters, children's cancer charity.

Station Operations Assistant, Operations Assistant

RAF Waddington
01.1998 - 01.2004
  • In a busy station operations room running the day-to-day programme of the RAF E3D AWACS fleet and visiting foreign aircraft
  • This included updating the flying programme and filling all relevant flight plans and air movement notices to both UK and foreign air traffic agencies
  • Also included several tours overseas to various countries including Italy for the Balkans conflict and Turkey for the no-fly zones over Iraq.

Squadron Operations Assistant, Operations Assistant

Squadron - RAF Leeming
01.1993 - 01.1998
  • On a front line fighter squadron flying the Tornado F3
  • Responsible for the day to day running of the squadron operations room, including keeping all navigation information up to date, planning and overseeing the daily flying programme, and filing all relevant air traffic movements
  • Responsible for all personal aircrew issues so that they could concentrate on their primary jobs, which included several tours overseas in various countries and several detachments to Italy to cover the no-fly zones during the Balkans conflict.

Station Operations Assistant, Operations Assistant

RAF Leeming
01.1992 - 01.1993
  • Responsible for the day to day flying programs of the two fighter squadrons based at RAF Leeming, including booking weather diversions and low-level flying within the UK
  • Also responsible for all visiting aircraft to the station, ensuring they received ground crew, fuel, and navigation planning assistance.

Squadron Operations Assistant, Operations Assistant

Fighter
01.1989 - 01.1992
  • On a front-line fighter Squadron flying the Tornado F3
  • Responsible for the day to day running of the squadron operations room, this included keeping all navigation information up to date, planning and overseeing the daily flying programme and filing all relevant Air Traffic movements which included several tours overseas.

Station Operations Assistant/ Flight Planning Assistant

RAF Wyton
01.1987 - 01.1989
  • First tour in the Royal Air Force was served at RAF Wyton as Flight Planning Assistant, ensuring all navigational warnings were kept up to date for the aircrew and all stocks of maps, charts and documents were kept available and in date
  • Moved to the Station Operations room; responsible for the day to day flying program for the Canberra Force, including booking weather diversions and low flying within the UK
  • Also spent a short time in the Air Traffic Control Tower as a Approach Room Assistant, which included controlling the Telecoms switchboard and keeping all weather information up to date
  • Pre RAF work, worked as a YTS student on a farm in Cumbria while studying City and Guilds at Cumbria College of Agriculture and Forestry at Newton Rigg, Penrith, gaining Phase I in the Theory and Practical assessments of the course.

Education

Phase 1 certificate in agriculture -

Newton Rigg College
1986

Qualifications - Phase I and 2 Trade Management training Phase 1 Leadership training Jeppesen Jetplaner Basic and Advanced trained Equal Opportunities Awareness - undefined

Beacon Hill Secondary School
1985

Skills

  • KEY STRENGTHS AND SKILLS Supervision and Management
  • Ability to work as a team leader or member of a cohesive team, comfortable using non-authoritative leadership
  • Skills, influencing the decisions of seniors by providing technical expertise
  • Conducting management meetings, providing specialist advice to ensure optimum utilisation of resources and to
  • Technical Skills
  • The ability to provide Duty Operations Controller cover during normal working hours and the necessary flexibility

Interests

HOBBIES AND INTERESTS , Keen football supporter (Carlisle United) and ex-player and team manager; reading, playing snooker. Spending time with my partner and my daughters

Additional Information

  • range of operations and project management activities, Ex Royal Air Force Flight Operations Manager. KEY ACHIEVEMENTS Awarded the highly prestigious Search and Rescue Force Commanders Commendation for the design, planning, and implementation of the new Search and Rescue operations room, managing the project from the design stage through to its completion and to it becoming operational, overseeing teething problems and contractual changes as required. Received an Air Officer Commanding 2Gp Commendation. Given only two days' notice to deploy and set up an operations room in Thumrait, Oman, during the transition to war in Afghanistan. Had to undertake the planning, packing and movement of all required documentation and equipment, and the setting up of the operations room in a temporary building. Full functionality was achieved within the extremely tight timescales set and during the entire operational period no active missions were lost.

Timeline

Train Service controller

GB Railfreight
01.2018 - Current

Train service controller

Colas Rail
01.2015 - 01.2018

Trade Waste Route Planner

Brampton Skip Hire Limited
01.2011 - 01.2015

Traffic Dispatcher

Biffa Waste Services, Best Connection Agency
01.2011 - 01.2011

Regional Manager

01.2010 - 01.2011

Home Insulation Surveyor

Marketing Concepts Carlisle
01.2009 - 01.2010

RAF Career Helicopter, Force Headquarters Tasking Cell, RAF Benson
01.2008 - 01.2009

Mission Planner

RAF Lyneham
01.2007 - 01.2008

Flight Operations Assistant

Operations Flight - DST Leconfield
01.2004 - 01.2007

Station Operations Assistant, Operations Assistant

RAF Waddington
01.1998 - 01.2004

Squadron Operations Assistant, Operations Assistant

Squadron - RAF Leeming
01.1993 - 01.1998

Station Operations Assistant, Operations Assistant

RAF Leeming
01.1992 - 01.1993

Squadron Operations Assistant, Operations Assistant

Fighter
01.1989 - 01.1992

Station Operations Assistant/ Flight Planning Assistant

RAF Wyton
01.1987 - 01.1989

Phase 1 certificate in agriculture -

Newton Rigg College

Qualifications - Phase I and 2 Trade Management training Phase 1 Leadership training Jeppesen Jetplaner Basic and Advanced trained Equal Opportunities Awareness - undefined

Beacon Hill Secondary School
Richard Hunter