Richard Hawkins
Guisborough,Cleveland
Summary
Recently resigned as a Police officer with Cleveland Police since 2001. Advanced car and motorcycle driver. VIP escort trained. TPAC trained. Hazmat enforcement. Btec - Tachograph drivers hours enforcement. Criminal investigations. Investigative Interviewing.
City & Guilds motor vehicle technician. Previous MOT examiner. D32/33 NVQ Assessor.
Methodical worker confident at managing time and workload independently.
Enthusiastic work ethic with strong attention to detail.
21 years of experience enforcing laws according to UK policies, procedures and regulations. Proven investigative strengths with excellent problem-solving capabilities. Skilled investigator and identifying and preserving evidence. Producing concise reports and case files in a professional and timely manor.
Reliable, safety-conscious, alert individual. Excellent communication skills, politely delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes. Careful driver with clean licence. Reliable in keeping vehicle maintained and clean. Offers reputation for service, expert knowledge of local and national roads and friendly personality.
Overview
37
37
years of professional experience
Work history
Automotive Technician
FALCON PERFORMANCE UK LIMITED
10.2022 - 08.2023
- Achieved vehicle functionality and longevity through proactive maintenance.
- Minimised costs by negotiating fees for spare parts and supplies.
- Attended regular safety training meetings, minimising garage risks for staff and customers.
- Protected against accidents by carefully handling tools and chemicals.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Used automated testing methods to carefully diagnose vehicle faults.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Performed accurate electrical testing, enabling safe system fault repairs.
- Repaired brakes and changed fluids to deliver safe vehicles.
- Documented work logs and repairs to maintain accurate records.
- Oversaw diagnostic tests to gauge functionality problems.
- Assembled mechanical components following specifications.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Handled customer complaints and kept customers satisfied through professional conduct.
Police Constable
Cleveland Police
Middlesbrough, Cleveland
01.2001 - 10.2022
- Advanced Police Motorcyclist
- Tachograph analyst
- Advanced Traffic officer
- TPAC
- Tier 2 interview.
- Control room call taking, crime recording and Supervising
- Neighbourhood Policing engagement with local Community and businesses.
- Protected life and property by enforcing UK laws and regulations.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Attended emergency situations, employing 21 years of experience to secure optimal resolutions in line with force polices and procedures
- Coordinated complex investigations with external agencies.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with force policies.
- Assessed and verified information given in victim and witness statements to improve investigation workflow and investigation outcome.
- Produced comprehensive crime reports and casefiles with meticulous attention to detail.
NVQ Assessor
CITY CENTRE TRAINING
Stockton-on-Tees, Stockton-on-Tees
03.1998 - 03.2001
- D32/33 NVQ Assessor motor vehicle maintenance and repair.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
- Analysed training needs to determine learning styles and skills shortages.
- Recorded data, completed relevant paperwork, and reviewed targets.
- Identified skills and knowledge gaps, tailoring workshops appropriately.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Designed exams, assessments and course content, including lecture material and writing assignments.
- Varied teaching strategies, catering to educational needs of young adults and mature students.
- Lectured classes using exceptional communication techniques to enhance engagement.
- Monitored students' progress against educational targets, implementing positive interventions.
- Offered academic and pastoral support to students requiring additional help.
- Scheduled regular meetings with students to discuss short-term and long-term goals.
- Collaborated with lecturers to enhanced teaching procedures.
- Engaged, motivated and inspired students to develop thirst for knowledge.
- Developed and updated curriculum to reflect contemporary issues, topics and industry advancements.
- Formulated and submitted student progress reports to management.
- Encouraged students to develop skills in reflection, critical thinking and analysis.
Vehicle technician
Davy road
Middlesbrough
02.1994 - 03.1998
Recovery Driver
John Hislop Motors
Guisborough, Redcar and Cleveland
- Correctly and securely loaded scrap cars onto recovery vehicles.
- Attended incidents roadside to handle various types of breakdowns.
- Confidently liaised with members of the public and insurance contracts.
- Actively listened to customers' concerns and calmly reassured them of next steps in recovery process.
- Provided first rate customer service whilst ensuring customer safety.
- Recovered vehicle when roadside repairs were not possible.
- Transported non-road-worthy vehicles to garages for repairs.
- Diagnosed and completed minor and routine vehicle repairs.
- Adhered to company procedures by completing all paperwork promptly and accurately.
- Gained experience driving 7.5t recovery truck.
- Skilfully diffused highly charged situations involving distressed customers.
- Collected, documented and loaded goods with care to avoid damage and risk.
- Conducted rigorous checks on oil, tyres and equipment.
Apprentice Mechanic
Cleveland Ambulance
Middlesbrough, Cleveland
09.1986 - 09.1990
- Took advantage of opportunities to learn new systems and repair procedures.
- Kept personal appearance and all work areas neat and professional.
- Used mechanic's tools and shop equipment with safety and accuracy.
- Observed senior mechanics completing major repairs.
- Attended all company and manufacturer training to increase knowledge.
- Achieved vehicle functionality and longevity through proactive maintenance.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Performed targeted troubleshooting and diagnostics, quickly remedying mechanical issues.
- Protected against accidents by carefully handling tools and chemicals.
- Used automated testing methods to carefully diagnose vehicle faults.
- Carried out scheduled and routine maintenance on small and large vehicles.
- Performed accurate electrical testing, enabling safe system fault repairs.
- Repaired brakes and changed fluids to deliver safe vehicles.
Education
GCSEs - Secondary School
Laurence Jackson
Guisborough, Redcar and Cleveland1986
Skills
- Police Training
- Traffic Enforcement
- Vehicle diagnostics
- Problem solving
- Safety procedure compliance
- Vehicle inspections
- Deadline-driven
- Tyre repairs
- Inspection skills
- Safety awareness
- Brake systems understanding
- Preventive maintenanc
- Multi vehicle knowledge
- Vehicle alignment
- Repair planning
- Ticket writing
- Scheduled services
- Installing equipment
- Inspecting vehicles
- Rebuilding engines
- Operating air compressors
- Diagnostic skills
- Hand and power tools
- Preventive Maintenance
- Overseeing garage operations
- Reactive investigations
- Criminal justice
- Intelligence analysis
- Law and order promotion
- Response policing
- Court appearances
- Fraud investigation
- Crime detection and prevention
- Investigative interviewing
- Law enforcement
- Traffic control
- Community policing
- Crime investigation
- Road policing
- Serious collision investigation
- Criminal investigating
- Interview techniques
- Report writing
- Safety protocols
- Route optimisation
- Vehicle and equipment safety
- Roadworthiness assessment
- Customer interaction and engagement
- UK and EU driving regulation
- National & local road knowledge
- Vehicle defect reporting
- GPS and route planning
- City and non-city driving
- Processes and procedures
Languages
English
Fluent
Timeline
Automotive Technician
FALCON PERFORMANCE UK LIMITED
10.2022 - 08.2023
Police Constable
Cleveland Police
01.2001 - 10.2022
NVQ Assessor
CITY CENTRE TRAINING
03.1998 - 03.2001
Vehicle technician
Davy road
02.1994 - 03.1998
Apprentice Mechanic
Cleveland Ambulance
09.1986 - 09.1990
Recovery Driver
John Hislop Motors
GCSEs - Secondary School
Laurence Jackson
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