Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Richard Harvey

St Albans,Hertfordshire

Summary

Results driven IT Professional, specialising in project delivery of IT systems and new developments. Proven ability of managing multiple projects simultaneously, with budgets of up to £5m. Over 20 years of IT Management experience with global brands, supplying products, project management and services to internal and external clients of varying sizes. An effective project and programme manager, delivering multiple systems for technology implementations for new build projects, refurbishments, software and technology upgrades. Excellent communication skills with internal and external stakeholders at all levels.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Technology Project Manager

Onnec Group
London
01.2023 - 06.2025
  • Collaborated with 3rd party trades to find solutions to new and existing challenges
  • Problem solving and solution management across multiple disciplines
  • Effective management of project budget and regular reporting
  • Collaborated as part of wider project team for delivery of Access Control and CCTV systems
  • Recruited and managed on-site subcontractors for delivery and installation of project works
  • Produced dashboards and management reports for internal and external stakeholders
  • Liaised with 3rd party suppliers for procurement of materials, software and licenses & vesting of received equipment with client teams.
  • Development of project documentation and drawings
  • Led Project Management for ICT activities for new construction of combined residential and hospitality development, including delivery of core network, Wi-Fi and Telephony across 2 high-rise towers.

Head of Access Control & Innovation

Infrateq Group
London
11.2021 - 12.2022
  • (Formerly part of Hoist Group)
  • Effective B2B business relationship management, including product selection, pricing negotiation and cost price management and definition of ordering and logistics processes
  • Cross-functional communication with internal teams and stakeholders
  • Managed pilot process for new products
  • Project Management, budget management, working with 3rd party installation companies
  • Defined process and standards for configuration of back-end databases for new installations
  • Developed training materials and documentation for internal deployment staff and end users

Head of R&D Locks and Mobile Key

Hoist Group
London
12.2020 - 10.2021
  • Line Management of Remote Engineer, based in Sweden
  • Managed outsourced software design company for development of Cloud and Mobile Applications
  • Created and maintained intranet content using Atlassian Confluence
  • Participated in team for large scale RFP and tender submissions for lock projects, adhering to strict deadlines and finding innovative solutions for RFP requirements
  • Led Steering Group meetings with CEO and CTO to set direction and priorities for department
  • Managed project tracking, development requests, support and development task management using Jira

Senior Project Manager

Hoist Group
London
06.2017 - 11.2020
  • Project Managed deployment of Wi-Fi and TV solutions
  • Managed Presales activities & deployment using Meraki, Aruba and Ruckus Wi-Fi & networking solutions
  • Led introduction of RFID and Bluetooth locks to UK
  • Effective budget management to drive efficiencies and control project costs
  • Delivered project to Cruise Ship, installation of database system and delivery of training to technical and operational teams whilst ship was at sea
  • Developed detailed technical documentation to support knowledge transfer activities.
  • Worked closely with development teams for on-time product releases.
  • Conducted regular status meetings, aiding in keeping all stakeholders informed.
  • Managed complex technical projects by coordinating with various teams.

Guest Technology Manager

Accor Hotels
London
09.2015 - 04.2017
  • Led IT Project Management for new build 40-storey hotel in Canary Wharf
  • Liaised with senior management to help drive Guest Technology roadmap and implementation plans
  • Effectively managed and negotiated with suppliers to drive efficiencies and ensure high-quality and cost-effective outcomes
  • Led management of design, planning and roll-out of new guest facing technology systems and projects
  • Led new tenders and RFP processes for key projects
  • Worked with cross-functional teams to manage new hotel builds in priority locations

IT Operations Manager

Accor Hotels
London
02.2013 - 09.2015
  • Recruited and line management IT Project team
  • Project Managed IT for new hotel openings, working closely with brand, construction and development teams.
  • Managed new technology tenders and RFP processes for new systems and infrastructure
  • Management of 3rd party installation companies for delivery of key projects
  • Responsible for the technology for the head office relocation to a new-build office location in London, including the implementation of a new Cloud based PBX system.
  • Managed the project for the implementation of new Wi-Fi systems across UK-based 96 properties as part of a £2.5m project, successfully delivering the project 3 months ahead of schedule and well within budget.


IT Manager

Hilton Worldwide
Watford, Hertfordshire
12.2002 - 07.2011
  • Led management and operations for International Email Systems
  • Ensured email and messaging systems were updated to meet PCI: DSS Compliance
  • Developed and delivered technical training to central Helpdesk and internationally-based regional and property IT managers, enhancing overall technical proficiency
  • Managed key projects, including migration of 3,000 email users to new system for Scandic Hotels
  • Recruited and managed team to migrate 14,000 Novell Groupwise users to Microsoft Exchange, training, and shift management of engineers, resulting with project being completed on schedule and within budget
  • Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.

Education

BSc - Business Information Technology

University of Paisley
Paisley, Renfrewshire
/1996 - /2000

Skills

  • Project & Programme Management
  • Technical personnel management
  • Budget Management
  • Vendor Relations & Management
  • IT Operations
  • New Site Openings
  • Documentation and Training
  • Support & Troubleshooting
  • Network architecture understanding
  • Electronic Lock Systems
  • Excel
  • PowerPoint
  • Visio
  • MS Exchange
  • Smartsheet
  • Customer Service & Relations

Custom

  • Hobbies: Photography

Affiliations

  • Member of the Institute of Engineering & Technology (MIET)
  • Commanding Officer & Trustee at St Albans Sea Cadets and Royal Marine Cadets
  • National Secretary for Kaotic Angels LEMC & Trustee for Kaotic Angel Foundation

Accomplishments

Court Medal awarded for 2nd year of BSc Business Information Technology.

'Hero of Hertfordshire' awarded in 2020 for work supporting the local community.

Certification

MIET - Member of the Institute of Engineering & Technology

Prince2 - Project Management

ITIL V3 Foundation

ITIL Intermediate - Service Transition

ITIL Intermediate - Service Operations

Specialist Certificate in Business Relationship Management

References

References available upon request.

Timeline

Technology Project Manager

Onnec Group
01.2023 - 06.2025

Head of Access Control & Innovation

Infrateq Group
11.2021 - 12.2022

Head of R&D Locks and Mobile Key

Hoist Group
12.2020 - 10.2021

Senior Project Manager

Hoist Group
06.2017 - 11.2020

Guest Technology Manager

Accor Hotels
09.2015 - 04.2017

IT Operations Manager

Accor Hotels
02.2013 - 09.2015

IT Manager

Hilton Worldwide
12.2002 - 07.2011

BSc - Business Information Technology

University of Paisley
/1996 - /2000

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