RICHARD FRIMPONG
LONDON, WOOLWICH,Greenwich
Summary
Reliable professional with motivational and aspirational approach to achieving goals. Combines strong organisational skills with knack for teamwork and problem-solving. Aims to enhance operational efficiency and contribute to the growth of the organisation with proven ability to manage time efficiently and collaborate within teams, fostering smooth workflow. Committed to contributing to operational excellence and achieving optimal results in [Desired Position] role.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
SORTATION ASSOCIATE
AMAZON LOGISTICS UK
LONDON
07.2022 - Current
- Followed safety guidelines strictly, reducing workplace incidents.
- Reduced errors by carefully sorting and labelling packages.
- Enhanced productivity by efficiently managing high volume sortation tasks.
- Maintained cleanliness in work area, promoting a healthier environment.
- Identified any damaged items promptly, preventing further losses.
- Coordinated with team members effectively to ensure smooth operation flow.
- Quickly adapted to changing work schedules, meeting business demands without compromising performance.
- Prioritised urgent shipments successfully under tight deadlines.
- Demonstrated resilience during peak hours; maintained high-quality standards even under pressure.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Prepared items for timely dispatch and safe transportation.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
SITE SUPPORT MANAGER
CITY FACILITIES MANAGEMENT
ACCRA, GHANA
02.2020 - 03.2021
- Enhanced customer satisfaction with effective problem-solving strategies.
- Fostered team cohesion for greater productivity and morale.
- Coordinated multiple tasks to ensure timely project completion.
- Liaised closely with stakeholders for seamless communication flow.
- Conducted regular performance reviews, ensuring continuous improvement of staff skills.
- Adjusted resource allocation according to workload fluctuations, ensuring optimal utilisation.
- Promoted an open feedback culture which resulted in better ideas and solutions.
- Monitored team performance, providing constructive feedback and recognition where due.
- Monitored employee and customer interactions to assess quality of service.
- Prepared schedules that maximised coverage during key hours.
- Implemented quality assurance measures to maintain service excellence.
- Conducted regular training sessions to equip support teams with evolving product knowledge.
Education
Bachelor of Business Administration - ACCOUNTING
VALLEY VIEW UNIVERSITY
ACCRA, GHANA 09.2013 - 07.2017
Skills
- efficient sorting procedures
- Rapid task execution
- Time management
- Collaborative attitude
- Stress tolerance
- Physical stamina
- Proactive initiative
- Quick decision making
- Warehouse health and safety
- Pump truck driving
- Cart driving
- Line feeding
- Team player
Affiliations
- Singing
- Reading
- Thinking
Accomplishments
2017 GRADUATING CLASS FINANCE OFFICER, VALLEY VIEW UNIVERSITY
Languages
English
Fluent
References
References available upon request.
Timeline
SORTATION ASSOCIATE
AMAZON LOGISTICS UK
07.2022 - Current
SITE SUPPORT MANAGER
CITY FACILITIES MANAGEMENT
02.2020 - 03.2021
Bachelor of Business Administration - ACCOUNTING
VALLEY VIEW UNIVERSITY
09.2013 - 07.2017
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