

Experienced professional with a strong background in the supervision of casework and quality assurance, ensuring consistency, standards, and performance across operations. Demonstrates expertise in case review, escalation, decision-making, and risk assessment while maintaining a focus on safeguarding and proportionality. Skilled in stakeholder engagement with CPS, senior officers, and partners to drive collaborative outcomes. Adept at operational delivery under pressure and committed to mentoring and developing officers and supervisors to enhance team capabilities.