Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Richard Colley

Brierley Hill,West Midlands

Summary

Highly skilled professional with strong interpersonal abilities. Proficient in MS Excel and MS Word, demonstrating exceptional numeracy and literacy. Hold a current DBS Certificate and a full driving licence.

Overview

2025
2025
years of professional experience

Work History

Payroll Clerk

Spicer & Oppenheim accountants
  • Producing client payrolls
  • Dealing with tax affairs on clients' behalf
  • Responsible for partnership purchase ledger and petty cash

Assistant Manager

Sloan's Restaurant of Edgbaston
  • Responsible for office admin and accounts, payroll and petty cash

Purchase Ledger Clerk

Still Materials Handling Ltd
  • Processing invoices and settling accounts in a timely manner
  • Responsible for petty cash

Service Support Adviser

The AA
  • Resolving queries in the Patrol Support Unit of the AA call centre that the routine systems couldn't handle
  • Examples are patrols that break down themselves, AA customers that can't identify their own location and requests from the Police for assistance at road traffic accidents
  • Developed excellent communication skills while dealing calmly with customers and colleagues often under difficult circumstances

Temporary assignments

  • These assignments included bookkeeping and data entry as well as storeman, delivery driver, and quality control in a repair department

Energy Analyst

Mitie Group PLC
02.2023 - 01.2025
  • Validating and entering utility invoices
  • Resolving queries from clients and utility suppliers

Data Systems Analyst

Percepta UK Ltd
01.2022 - 01.2023
  • Maintaining and developing the Henry Ford Academy reporting suite
  • Producing management reports from multiple data sources
  • Assisting the Business Intelligence Supervisor with routine tasks as required

Data Quality Analyst

Dyball Associates Ltd
10.2020 - 12.2021
  • Processing energy industry dataflows using Excel
  • Interacting with clients and metering agents via phone, email and online meetings
  • Resolving queries and data discrepancies

Senior Data Analyst

Providor Ltd
05.2017 - 09.2020
  • Resolving data exceptions and maintaining a database of meter installations
  • Handling telephone and email queries
  • Opening and locking up the office
  • Greeting site visitors and arranging meetings
  • Overseeing facility management such as cleaning contractors
  • Maintaining stationery and kitchen supplies

Education

Institute of Data Processing Management Parts I & II Diploma - Distinction

Dudley College of Technology
Dudley
09.1983

Accountancy Foundation Diploma - Distinction

Birmingham City University
Birmingham
09.1993

'A' level - Maths C, Economics C, General Studies A

Old Swinford Hospital School
Sttourbridge
09.1980

GCSE - Maths A, English B, Biology B, Chemistry C, Art C

Old Swinford Hospital School
Stourbridge
09.1978

Skills

  • Proficient in MS Excel
  • Proficient in MS Word
  • Numerate
  • Literate
  • Strong interpersonal skills
  • Advanced analytical skills
  • Problem solving
  • Current DBS Certificate
  • Full driving licence
  • Efficient time management

Affiliations

  • I run an historical reenactment society in my spare time.

References

References available upon request.

Timeline

Energy Analyst

Mitie Group PLC
02.2023 - 01.2025

Data Systems Analyst

Percepta UK Ltd
01.2022 - 01.2023

Data Quality Analyst

Dyball Associates Ltd
10.2020 - 12.2021

Senior Data Analyst

Providor Ltd
05.2017 - 09.2020

Assistant Manager

Sloan's Restaurant of Edgbaston

Purchase Ledger Clerk

Still Materials Handling Ltd

Service Support Adviser

The AA

Payroll Clerk

Spicer & Oppenheim accountants

Temporary assignments

Institute of Data Processing Management Parts I & II Diploma - Distinction

Dudley College of Technology

Accountancy Foundation Diploma - Distinction

Birmingham City University

'A' level - Maths C, Economics C, General Studies A

Old Swinford Hospital School

GCSE - Maths A, English B, Biology B, Chemistry C, Art C

Old Swinford Hospital School
Richard Colley