Highly skilled professional with strong interpersonal abilities. Proficient in MS Excel and MS Word, demonstrating exceptional numeracy and literacy. Hold a current DBS Certificate and a full driving licence.
Overview
2025
2025
years of professional experience
Work History
Payroll Clerk
Spicer & Oppenheim accountants
Producing client payrolls
Dealing with tax affairs on clients' behalf
Responsible for partnership purchase ledger and petty cash
Assistant Manager
Sloan's Restaurant of Edgbaston
Responsible for office admin and accounts, payroll and petty cash
Purchase Ledger Clerk
Still Materials Handling Ltd
Processing invoices and settling accounts in a timely manner
Responsible for petty cash
Service Support Adviser
The AA
Resolving queries in the Patrol Support Unit of the AA call centre that the routine systems couldn't handle
Examples are patrols that break down themselves, AA customers that can't identify their own location and requests from the Police for assistance at road traffic accidents
Developed excellent communication skills while dealing calmly with customers and colleagues often under difficult circumstances
Temporary assignments
These assignments included bookkeeping and data entry as well as storeman, delivery driver, and quality control in a repair department
Energy Analyst
Mitie Group PLC
02.2023 - 01.2025
Validating and entering utility invoices
Resolving queries from clients and utility suppliers
Data Systems Analyst
Percepta UK Ltd
01.2022 - 01.2023
Maintaining and developing the Henry Ford Academy reporting suite
Producing management reports from multiple data sources
Assisting the Business Intelligence Supervisor with routine tasks as required
Data Quality Analyst
Dyball Associates Ltd
10.2020 - 12.2021
Processing energy industry dataflows using Excel
Interacting with clients and metering agents via phone, email and online meetings
Resolving queries and data discrepancies
Senior Data Analyst
Providor Ltd
05.2017 - 09.2020
Resolving data exceptions and maintaining a database of meter installations
Handling telephone and email queries
Opening and locking up the office
Greeting site visitors and arranging meetings
Overseeing facility management such as cleaning contractors
Maintaining stationery and kitchen supplies
Education
Institute of Data Processing Management Parts I & II Diploma - Distinction
Dudley College of Technology
Dudley
09.1983
Accountancy Foundation Diploma - Distinction
Birmingham City University
Birmingham
09.1993
'A' level - Maths C, Economics C, General Studies A
Old Swinford Hospital School
Sttourbridge
09.1980
GCSE - Maths A, English B, Biology B, Chemistry C, Art C
Old Swinford Hospital School
Stourbridge
09.1978
Skills
Proficient in MS Excel
Proficient in MS Word
Numerate
Literate
Strong interpersonal skills
Advanced analytical skills
Problem solving
Current DBS Certificate
Full driving licence
Efficient time management
Affiliations
I run an historical reenactment society in my spare time.
References
References available upon request.
Timeline
Energy Analyst
Mitie Group PLC
02.2023 - 01.2025
Data Systems Analyst
Percepta UK Ltd
01.2022 - 01.2023
Data Quality Analyst
Dyball Associates Ltd
10.2020 - 12.2021
Senior Data Analyst
Providor Ltd
05.2017 - 09.2020
Assistant Manager
Sloan's Restaurant of Edgbaston
Purchase Ledger Clerk
Still Materials Handling Ltd
Service Support Adviser
The AA
Payroll Clerk
Spicer & Oppenheim accountants
Temporary assignments
Institute of Data Processing Management Parts I & II Diploma - Distinction
Dudley College of Technology
Accountancy Foundation Diploma - Distinction
Birmingham City University
'A' level - Maths C, Economics C, General Studies A
Old Swinford Hospital School
GCSE - Maths A, English B, Biology B, Chemistry C, Art C