Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Richard Chia

Richard Chia

Bristol

Summary

Dedicated and passionate finance and technology enthusiast with a strong foundation in financial reporting, data analysis, and team collaboration. Seeking a dynamic role where I can apply my academic knowledge and practical experience to support organisational growth and innovation. Passionate about using fintech solutions to drive efficiency and positive impact. Engage in piano, badminton, and community volunteering as recreational activities

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Assistant Accountant

New SN Limited
Bristol
09.2023 - Current
  • Assisted and managed daily financial operations as a assistant accountant at New SN Limited
  • Calculated and recorded daily sales revenue with precision, ensuring accurate financial tracking and reporting.
  • Reconciled credit card transactions, identified and resolved discrepancies, and supported accurate end-of-day balances.
  • Prepared basic financial summaries for management, contributing to informed business decisions and performance monitoring.
  • Organized digital and physical financial records, supporting transparency and audit readiness.
  • Streamlined transaction processes and improved reporting efficiency through consistent use of MS Excel and cloud-based tools.
  • Communicated regularly with management to clarify reporting needs and provide timely updates on financial records.
  • Assisted in basic bookkeeping duties and financial reviews, helping reduce errors by 20% and ensuring consistent cash flow monitoring.
  • Supported cost control by highlighting transaction
  • Contributed to a smooth operational workflow by collaborating with team members

SENIOR CUSTOMER ASSISTANT

T Best Diner Limited
Bristol
09.2023 - Current
  • Supervised and supported a team of 11 part-time junior staff by designing and delivering an in-house training programme.
  • Developed engaging training content using the Kahoot platform, aligned with company policies to improve learning retention.
  • Provided high-quality customer service to a diverse, international customer base in a fast-paced hospitality environment.
  • Implemented a new signposting system to assist non-English speaking customers, reducing average wait times by 20%.
  • Enhanced overall customer experience through proactive problem-solving, clear communication, and continuous process improvements.

Treasurer of a Society

UWE Student Union
Bristol
10.2024 - 06.2025
  • Managed the society’s finances, including budgeting for events, tracking expenses, and maintaining accurate financial records.
  • Prepared and submitted financial reports to the Student Union in line with university funding requirements.
  • Oversaw the collection of membership fees and coordinated payments for merchandise, venue bookings, and external performers.
  • Ensured all spending aligned with the approved budget and funding guidelines.
  • Worked closely with the committee to plan financially sustainable events, helping the society remain within budget while increasing event attendance.
  • Acted as the point of contact for all financial matters, including reimbursements, invoices, and funding applications.
  • Developed strong budgeting, financial management, and communication skills while supporting a vibrant and active student community.

Education

Master of Science - Fintech

University of the West of England
Bristol
09.2024 - 11.2025

Bachelor of Arts - Banking and Finance

University of the West of England
Bristol
09.2023 - 07.2024

Skills

  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Basic knowledge of Python
  • Strong numerical accuracy and attention to detail
  • Financial reporting and transaction reconciliation
  • Effective communicator
  • Project Management
  • Leadership
  • Customer support
  • Budget management
  • Problem solving

Languages

English
Proficient (C2)
Chinese (Mandarin)
Proficient (C2)
Chinese (Cantonese)
Intermediate
Malay
Elementary

Timeline

Treasurer of a Society

UWE Student Union
10.2024 - 06.2025

Master of Science - Fintech

University of the West of England
09.2024 - 11.2025

Assistant Accountant

New SN Limited
09.2023 - Current

SENIOR CUSTOMER ASSISTANT

T Best Diner Limited
09.2023 - Current

Bachelor of Arts - Banking and Finance

University of the West of England
09.2023 - 07.2024

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Richard Chia