Richard Brock

• Planned maintenance activities following budget requirements, building use needs and operational needs.
• Answer all building emergencies and direct efficient responses.
• Responsible for 85 sites across Lincolnshire, South Yorkshire and Nottinghamshire.
• Handled budget planning and control to optimise resource allocation.
• Budget management Revenue circa £500k and Capital circa £2m
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Coached peers and senior leaders on new processes and lead areas including Pest, Ground Maintenance and Capital Funding
• Exceeded goals through effective prioritisation and consistent work ethic.
• Explored new ways to resolve problems with processes, technology or team members to improve overall efficiency.
• Worked closely with suppliers to secure cost-effective services.
• Liaised between departments for smooth facility-related communication flow.
• Developed preventative maintenance schedules, minimising equipment downtime.

Role TUPE'd to Sainsburys Supermarkets LTD

• Developed a team-oriented environment by implementing effective leadership strategies.
• Coached underperforming employees improving their job performance significantly.
• Upheld health and safety regulations within the premises to ensure a safe shopping environment.
• Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
• Led training sessions for new managers, equipping them with necessary skills and knowledge.
• Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.

• Multiple roles across multiple stores
• Peterborough, Spalding, Bourne, Stamford
• Fresh Foods, Produce, Counters, Bakery, Night Shift, Petrol, Dry Goods, GM, TU Clothing
• Developed department goals aligned with company vision.
• Handled customer complaints for improved satisfaction rates.
• Improved staff morale by implementing regular feedback sessions.
• Allocated resources, optimising department efficiency.
• Organised department tasks for increased productivity.
• Trained new recruits for seamless integration into the team.

• Various colleague and Team Leader roles
• Multiple stores