Richard Brincau

• Established Agile values across multiple teams, reducing waste and delivering incremental improvements to customer outcomes

Team Successes:

Implemented new banking solution at RCI Bank generating £10 of alternative funds; Implemented new scope card solution improving loan decision making; Improve financial data quality providing HQ with accurate subsidiary fund data.

• Led sprint planning sessions, ensured alignment with business strategy
• Maintained quality standards with definition of done, code reviews and testing procedures
• Negotiated project scope changes to safeguard project success
• Fostered a collaborative environment to enhance team performance
• Managed stakeholder expectations, fostered good working relationships.
• Implemented Scrum framework, guided teams towards achieving goals.
• Enhanced team productivity by facilitating daily stand-up meetings.
• Streamlined workflow processes for increased efficiency in operations.
• Achieved project delivery deadlines through effective backlog management.
• Coached team members, boosted their understanding of Agile principles.
• Encouraged continuous improvement culture through retrospective meetings.
• Assessed project outcomes and identified iterative and incremental development possibilities.
• Improved project work flow by eliminating and managing unnecessary impediments.
• Presented at Executive level and provided project insight and outcomes for appraisal.
• Communicating project progress with ExComm, sharing insights, risks and achievements
• Coordinating risk monitoring processes for program projects to mitigate or agree countermeasures
• Responsible for timely and accurate management of team budgets
• Forward planning of resource to ensure continuous delivery of value throughout the product life-cycle

• Supported the Full Project Life-Cycle for Digital Aftersales Journey including requirements gathering, agreeing business rules and testing processes
• Led Agile events, collaborating with stakeholders to prioritise requirements and manage expectations
• Root Cause Analysis and Problem Analysis on Sales and Aftersales data, providing valuable insights for decision-making
• Supported team of Data Analysts and Support Analysts, providing coaching and mentoring to drive team performance

• Coordinated the migration of Renault UK to Agile project methods, improving quality and incremental delivery
• Supporting Product Owners to understand the Scrum framework and Agile approaches for value delivery
• Improved customer satisfaction by coordinting the update of holiday, flexible benefits and sickness system
• Supported supplier selection; contract negotiation; testing tools and project planning, data migration, tool configuration; and Sponsor feedback
• Reduced supplier costs and improved the customer experience by migrating Communication Depts Press Data to a new supplier, including contract negotiation, ensuring GDPR compliance and successful testing

• Represented dealer systems at the Change Advisory Board, providing feedback on proposed changes to reduce impact to service
• Managed operational staff, prioritising work and setting team KPI's to drive productivity
• Supported Projects with testing and deployment of services to the production environment, ensuring documentation of post project support procedures and processes