RICHARD BRADBURY

A skilled professional with extensive I.T. proficiency, including Word, Excel, PowerPoint, MS Project, Visio, Xero, Google, ZOOM & Outlook. Demonstrates exceptional management capabilities in leading diverse groups to achieve objectives and excels in delivering presentations and lectures. Committed to ethical guidance and communication across all societal levels. Experienced in safeguarding training as a school governor and trustee of Churches Together in England. Adept at working independently or collaboratively to drive success. Pragmatic Chaplain Assistant capable of helping many individuals simultaneously in fast-paced environments while remaining calm and composed. Smart individual dedicated to the emotional needs of others. Offering empathy, patience and commitment to keeping information confidential.

• Health Status: Good; non-smoker
• Title: Pastor
• Date of birth: 11th November 1962
• Nationality: British
• Marital status: Married

• Contract Project Manager & Business Consultant, 2002-01-01, Present, Project Management with a number of large organisations including Ventura, National Rail Enquiries, Next, Ultralase, Grattan / Freemans. Business consultancy for a number of small companies including carrying out Capability Reports and offering business advice.
• Programme Manager, Ventura, Leeds, 2000-01-01, 2002-01-01, Leading a project management team of 17, implementing billing system and customer care solutions for Ventura business units, and managing O2’s customer base. Overseeing the establishment of a retention centre for O2 and implementation of a multi-site CRM solution. Managing resources and budgets for all projects included in the programmes. Overseeing the establishment of a new operation for Telewest within Ventura.
• Projects Controller, Axida, Hull, 1999-01-01, 2000-01-01, Overseeing the development and implementation of a contact centre (50 seats), a delivery management and tracking system and e-commerce solution for Helpful Home Shopping Co. Co-ordinating multi-site business integration and testing of core business systems and processes. Co-ordinating the I.T. strands of the creation of a new warehousing and distribution centre for Entertainment UK, and identifying a credit control software solution for Comet. Performing and managing system and UAT testing on client/server based and web solutions, providing full audit trail test evidence.
• Senior Project Manager, Information Management Associates, London, Implementing a workflow call centre solution for Sky Television (350 Seats) to support the launch of Sky Digital, and for National Savings Bank (100 Seats) to support the launch of their ISA products. Managing the development and test teams throughout the complete project life-cycles to ensure effective delivery of solutions for the above. Supporting Europe-wide sales teams in the identification of solutions for clients in UK, France & Germany.
• Project Manager, Kingston Voiceware Ltd. Kingston Communications plc, Responsible for project managing the development and implementation of IVR solutions for flight information for Manchester, Newcastle and Glasgow airports. Project managing the development and implementation of voicemail and auto-attendant solutions for Glasgow Airport and Oxford Brookes University. Project managing the development of Realtis and Meridian management software and implementation of the same, in conjunction with BT Syntegra, for the MOD.
• Self-Employed Business Consultant, Clients: Kingston Communications (Hull) plc & Network Management Systems. Acting as a Consultant to SME’s, providing business analysis and identification of software, hardware ad process solutions to business problems. Managing, installing and maintaining accounting, administration and quality management systems for small businesses; installing computer hardware, software and networks. Creating and managing the implementation of quality systems to BS 5750 (Part 1).
• Various Positions Including, Financial Accountant, Auckland Industries, Harlow (1987-1993); Retail Auditor, Early Learning Centres, Swindon (1987-1988); Accounts Supervisor, Manufacturers Life Insurance Co. (1981-1986).

• Music
• Cooking
• Reading
• Creative Writing (published author and poet)

• In my spare time, I enjoy walking, reading, sport and spending time with my grandchildren.